Customer Ratings & Reviews

Things seem to break quickly these days. Don't get caught without protection. Otherwise, you'll be flushing a lot of money down the drain!

Everybody should sign up go see the geek squad because they are amazing at their job and they are and have replacements

Very good policy. Workers are always helpful. My product is still working fine but it’s good to know that it’s insured

I have had to use the product replacement plan a few times and it has always been a smooth experience. Recommend getting the extra protection.

I had my nose headphones for about 18 months an took them everywhere the sound was getting a bit shaky so I took them in to Best Buy and exchanged them no questions asked!

In a world where mistakes happen and item go bad, it's great to have that added security. This product adds just that. Thanks Bestbuy!

I always get the Geek Squad service it has saved me the headache, hassle and funds over the years. Pay a little now or a lot more later.

I always get the Geek Squad service it has saved me the headache, hassle and funds over the years. Pay a little now or a lot more later.

I haven't used the 2Yr Geek Squad Product replacement because I have not lost everything, but if it comes to that I sure would use it

Have not had to use the warranty yet if speaker works fine so far there's been no complications there's been no defects it has been a nice addition to my sound collection thanks

Purchased it with the Garmin Vivofit 2 for my girlfriend at Christmas. Price was inexpensive for 2 yrs of coverage in case she ever needs it for her Vivofit. Hopefully she will never need it.

I rebought this for my headphones since it has come in handy in the past. So far the second set of headphones are doing just fine!

i been using geek squad for very long time and they always fix my products for me at my local store i always go. only thing is pricey

With electronics, you never know. Thankfully, it's inexpensive enough to be plausible and returns and exchanges are hassle-free. AND, you even get the price of the warranty back!

Great customer services, they always have your in mind. Customer services is friendly and willing to help.

I would not be without this service. It is well worth the money. Products like head phones have not lasted more than 1 year within the two year product replacement window.

Geek Squad protection is a great warranty. Never had any trouble returning a faulty product to the store for a full replacement. I always get this on anything over $200 or so

Best replacement plan in retail. I always buy the 2 year replacement because of the no hassle policy. Just bring back the broken or defective item and they issue a Best Buy gift card.

Best Buy geek squad protection is the best. Better than just factory warranty. Any problems just return to store. Worth every penny.

Geek Squad plan is always great - can return if problems, and Best Buy gives you a gift card for the original purchase amount - I almost always get the plan on electronics