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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

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96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 8,391 reviews
  • Rated 5 out of 5 stars

    Excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good idea to get the geek squad warranty I use it on every single product over a couple hundred bucks be stupid not to get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    having this is a MUST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these guys help you out with whatever is wrong with the item they'll either fix it to their best or exchange it to the exact same product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always great to purchase the additional coverage for replacement. I have used in the past and Best Buy dis not give me a hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance is insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why I’m being asked to do a review on my protection plan... but I’m glad I bought it, because if my ear buds stop working, I know Best Buy will replace them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to know I have it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just in case. Haven’t had to use it but love knowing I have Best Buy’s backing in case anything goes wrong. Worth it for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy warranties have good coverage and are very necessary when we buy electronic devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I won't buy electronics without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always thrilled with how easy it is to use this service. The techs are always kind, even in the middle of the holiday rush.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bitter sweet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad replacement are a bitter sweet. Sometimes you get a-hole and sometimes you’ll get someone who actually helps

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should always buy geek squad protection on purchases. Easy to use at the store dont have to call customer service or anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you don’t....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do anything else, ALWAYS get the warranty at BB. Nothing else compares to the ease of replacement policy... not even the manufacturer sometimes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is great. I always get it with each purchase. If something happens you get a brand new product for a just the price of the plan instead of being s.o.l

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Replacement Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides peace of mind for future contingencies in the event of replacement or if a breakdown in product quality were to occur.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always loved Best Buy's product replacement. It's a no brainer - if your item has issues, they replace it - easy breezy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best for headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    returned my wireless earphones no questions asked and was able to get back to the gri d in no time

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're so glad that you had an awesome experience. If you have an questions or need help, please let us know.

  • Rated 5 out of 5 stars

    saved my Jabra headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This insurance works! I had a jabra elite that went bad on me. They replaced it without any issue.,

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Greek Squad. They have the easiest warranty for electronic. No else comes close. Walk in and walk out with your replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST for any equipment likely to need repair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service is always timely and always excellent. On small items that break, there is no-hassle replacement of the equipment of the money towards the next generation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great i can take it back if it mess up and get a new one i will tell everybody to get a two year plan on everything just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranties are needed these days as I am convinced that they make products to break down as soon as the manufacturers warranty expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase the extended warranties.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always good to purchase the extended warranty on anything you buy that is expensive especially if it extends 2 to 4 years.

    I would recommend this to a friend