Customer Ratings & Reviews

I have two small children that seem to break everything so we always get Best Buy's replacement plan. They are very helpful and if they can't fix it the will give you a new one

Must buy! Better safe than sorry! I know it’s a gamble but what is 10-20% of the cost to protect your whole investment

I can't say I've ever really used Geek Squad except to maybe return a broken watch. They gave me store credit because the watch was discontinued. It was nice to not worry about breaking the more expensive items I've bought, but some of the extra cost can be high.

The item with the 2 year replacement is something that gets a lot of use and is not a fixable item. It was replaced without any hassle.

I was hesitant on purchasing the warranty. I would definitely recommend it for anyone. It’s super quick and easy to switch out product that is no longer working properly.

Never any questions asked. Tell them what the problem is and you get a replacement instantly if it cannot be resolved. best money spent.

I can't exactly remember how geek squad services were used, but I have not had any issues thus far in terms of quality of service.

This 2-year Geek Squad Product Replacement was a great investment. We had to exchange an item purchased & it was no problem to do!

This is a must have on your expensive headphones. Especially when your outside the return window. Very easy to use and worth the money.

Whenever we buy a product, we always buy Geek Squad Protection. I can use my devices without worry and we've never had any problems from Best Buy with repairs or replacement.

Good insurance on expensive electronics. Had a router that died twice and no questions asked, swapped out for a new working one.

I always purchase these plans in case of something going wrong. Even if I never use it before it expires. It better to be safe than sorry.

Would recommend buying the service plan for specific products. Ya never know when something great will fail. Their service plan service jas improved over the years .

The Bestbuy Protection program is a great investment toward guaranteeing the repair or replacement of your Bestbuy purchase without having to go through loops and hurdles.

I recommend this to everyone. This helped with callabrating my tv. And the gentleman that came out to my home was very nice and helpful.

Professional installs. Technical fixes on electronic and computers fixed by pros.... Nothing you must worry about any.

Professional installs. Technical fixes on electronic and computers fixed by pros.... Nothing you must worry about any.

Professional installs. Technical fixes on electronic and computers fixed by pros.... Nothing you must worry about any.

Highly recommend. I got the protection for my laptop and it always came in handy whenever I had problems or needed repairs. Geek squad works fast at fixing repairs.

So far my experience has been great. When some of my products haven't worked as intended I went to the store and replaced it without a problem