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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

Rating Filter

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 8,391 reviews
  • Rated 5 out of 5 stars

    WORTH THE MONEY!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of these headphones always break the connection at the base within a year so these warranties are worth their weight in gold! I always buy them and always end up using them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say but this is a must. Best Buy has really good price deals with protection plans. Geek squad is very reliable and secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If anything happens to my speaker I know geek squad will help me fix or replace it. They have always been great helping me out. I always buy their protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy with Service/replacements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for Headphones. They have broke 4 times since my initial purchase. Best Buy replaced them every time with little or no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad will take care you if you have issues with product, they make sure you are satisfied.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for taking time to share this with us! We appreciate hearing these kind words and look forward to hearing from you again!

  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this on the product I purchased for, but I've used in the past for a previous product and it was well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a warranty on all my Best Buy products it is worth every penny. No hassle and always helpful if I have an issue with a product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a wonderful service to have for my BestBuy products. Such a great peace of mind knowing that I have Geeksquad needed!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After returning the first one (hence the 4 stars) because it wouldn't connect to my device...the second one I got works great! Has awesome sound and is really durable, I've dropped it a few times on accident. I haven't gotten it really wet, it has been splashed by water, while I was washing my dog...but not super wet and it still works like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very flexible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Checked my device. Decided it couldn't be fixed. Even though it was 3 weeks beyond the warrantee, they replaced it with a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you skip it- you'll need it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't used it yet but just the way the world works, if we wouldn't have gotten it then we would need the protection plan. Overall super happy we got it. Totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my jay bird freedoms. Previous earbuds, both wired and wireless, have all lost sound in one side only. So if these fail, I know I can get them replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchasing the warranty guarantees longivity . I purchased the warranty on my grandson's. The warranty saves money. Instead of purchasing the product over, it's protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to swap when you got the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranty can not be beat. Just pay the upfront warranty protection and anything happens they usually take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They replaced my product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds broke, they replaced them. I told a friend, you buy it, get the Geek Squad for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad a got it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BB warranty service is the way to go with majority of products. Don’t deal with the manufacture, let BB do it and go directly through your local warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's insurance on it's products are the best!! They have a no hassle commitment when it comes to honoring their insurance policies and I make sure to buy one for every product I get!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In don’t usually buy the warranty But it was helpful to have it this time I had to replace the device after almost the 2 years due to a short in one of the ear buds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranty can not be beat. Just pay the upfront warranty protection and anything happens they usually take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great anything happens to my speaker they will replace right there it really comes in handy it’s great I love it

    I would recommend this to a friend