Customer Ratings & Reviews

My mom got the head phones as a gift and they wouldn't sync to her phone. We brought them back and with the extended warranty they got us brand new ones no questions asked!

Love thier GEEK SQUAD protection. No need to worry if anything goes wrong with my device. Spending so much on electronics should have a perk, and this is it.

Great to offer to customers it really is a deal breaker when deciding on which retail store to choose from best buy all day

ALWAYS GET GEEK SQUAD, YOU WILL THANK YOURSELF IF YOU EVER NEED IT. QUICK AND SIMPLE REPLACMENT PROGRAM. I GET IT EVERYTIME.

Good to know that I have all my unit cover for at least two years for protection no questions asked it’s good to buy in

I buy this warranty for me wireless headphones and wen they gone just got a store and get other brand new for replacement I love this warranty program definitely buy again

I purchase Geek Protection on all of my Best Buy Equipment. Geek squad always provide Quality Protection & Great Customer Service

I tell everyone if you're gonna spend money on quality make sure it's protected.

This program is the best out there! They are knowledgeable and make sure the customer leaves with the best solutions for the problem

Awesome service from geek squad I had a issue with my BT Speaker and no questions asked I got a new replacement same day !!

Why buy a replacement plan??? Mainly because if your device isn't working properly... it's an in store exchange for a a new one device... I mean who else does that...

I purchase geek squad on all major purchases! Its a must have and have always been happy with the service!

I like to take this protection for my earphones as I get a chance to replace the earphones if they are having any issues.

The father-n-law digs it. Simple and easy to use. He loves it and he takes it every where he goes.

its good, best buy takes care of you if you had purchased with the replacement plan and something happened to your item.

I paid over a 1000 dollars for my galaxy s10 plus new. This is a no brainer for such an expensive purchase. They replaced it no problem.

I bought accidental extended warranty on my products. When I have made a claim on warranty it’s been really simple and convenient

They were quick and very understanding. They took time to explain all the changes and the cost. Also the exchange was very easy.

I definitely recommend this if you're going to get products such as earphones and anything long lasting to have the benefits of anything that could occur.

I would recommend purchasing protection on all devices. It gives peace of mind in case something should go wrong with your products.