Customer Ratings & Reviews

Geek Squad warranty is always great - Best Buy reps are always helpful and courteous when we require a repair or exchange - great value

Geek Squad warranty is always great - Best Buy reps are always helpful and courteous when we require a repair or exchange - great value

I know most of us don't use the extended warranty it I've had great service when my item was damaged. Hardly any questions and no blame just quick replacement

I've been known to break headphones a lot. Like A LOT. Best buy replaces my headphones for free each time and I couldn't be happier. Geek squad protection is truly a godsend.

IF YOU BUY EXPENSIVE ELECTRONICS, THEY ITS BEST TO PROTECT YOURSELF WITH ADDITIONAL WARRANTY REPLACEMENT. SIMPLE EXCHANGE

Everyone I have to replace a product or have a problem they are always helpful. Even with the hard problems they keep a smile on their face and figure out the problem.

These are great they last longer than what's out there for truly wireless buds. At first you will encounter connectivity issues but it fixes itself after continuous use.

I am always satisfied with geek squad whenever I have computer or appliance issues they take care of me..no complaints

I always purchase the extended warranty and Best Buy is the best regarding their warranty plan truly it is Best Buy is my go to regarding anything electronic

Everyone needs to get this service. When your prduct needs replacement it’s easy.

I purchased this plan just in case something happens to the speaker. 2 year replacement option that I have no doubt Best Buy will honor

My headphone is broken, I just brought it to BestBuy and exchanged for the new headphone right away. The 2 years Geek Squad Product Replacement is worth the money. Thanks

I buy Geek Squad Protection on all headphones. As soon as the batter starts going out or I have issues, they replace them for me in-store. I save a lot of money by getting these plans.

Always a good idea to buy the replacement plan as we have used the product replacement feature on various products. It is worth the expense to buy these plans

Warranty is a no hassle, brainer program in my opinion. Never had any problems using geek squad, and I 'd used the for over a 10 years.

Warranty is a no hassle, brainer program in my opinion. Never had any problems using geek squad, and I 'd used the for over a 10 years.

Purchased 2 yr warranty on jam headphones...turn out needed to use warranty due to defect....best buy replaced w no hassle

I have super bad luck with headphones, cant keep a pair for longer than maybe a month. This is a great idea! I can now replace them as needed when they break!

This is one of the best deals that you will find anywhere. They replace your product with no questions asked if it is damaged.

Still learning all the features but I love them they work great no matter what activity you're doing exercises running walking treadmill Zuma no interruption in service music or calls