Customer Ratings & Reviews

When my ultimate ears speaker stopped charging, the geek squad came to my rescue. They quickly repaired my device.

I’ve used Geek Squad before and will buy it again for all of my electronic devices. I’m very pleased with this service.

These headphones are great when exercising or working out. They provide a great sound quality and the earbuds help to reduce surrounding sound. My only concern is the earbuds become pretty warn out and loose their grip, making them fall off really easily. This can be annoying at times. Besides that these headphones are pretty great.

it is always good to put warranty on your products. if something goes wrong you take it back and Geek Squad gives you a new product

Great amazing I was forced to change equipment because they did not have this available on the headset I used for years.

I’ve used geek squad on most products I’ve purchased at Best Buy. They either fix or replace depending on the issue with the product.

Having peace of mind is important with how expensive technology is getting. I can rest assured that geek squad has me covered!

having the peace of mind that knowing anything happens to my Bose soundsport in ears, i can just bring them back and get a brand new pair no questions... #winning

Bought this to cover what needed to be covered. I always buy the warranty it comes in handy if anything goes wrong

Whenever i make a sizable purchase from best buy i get a protection plan when possible. It makes for a simple transaction when youre frustrated over broken/non working electronics.

I feel like they are the best at what they do. I think i buy electronics just so they can help me figure them out ... i love the positive attitudes amd helpful tips

One of the best things Best Buy offers is warranties. Never had issues with returning items or getting credit back with the warranty.

Excellent protection for what happens to the headsets and but a small price to pay to replace them.

Bought some headphones for kids and it covers for any damage he may do to them. Definitely a must buy for kids who break things.

Worth it on products that get a lot of wear like headphones or laptops. Went through 8 headphones in two years each time they've been replaced by the plan without question

Great for when the unexpected happens. Walked in explained and they replaced the product immediately. So much better than shipping to the company and waiting 6 weeks.

I buy these plans on just about everything. I like how they are in my online profile for easy access. Ideally to have and not need, rather than to need and not have..

It is always smart to buy protection for technology products. It comes in handy

I buy the protection plan for all of my electronics. Even though i take the best care of my stuff, i know best buy will always do their best to provide the best service.

I always try to buy their protection plan. I have bought stuff before and suddenly it has stopped working but their protection plan replaces the product immediately.