Customer Ratings & Reviews

The coverage for these headphones that I bought lasts for 2 years and was only $5. The coverage gives you brand new headphones not refurbished ones. What more could you ask for?

Knowing I can get my headset back if anything goes wrong is a Great Peace of Mind! This is a must when you make such a substantial investment in what you want!!!

Great deal I renew every year service is great and just recently had a complete tune-up of my laptop online and the guys did an a 1 job can't recommend it highly enough.

These headphones were amazing but as they all do, it’ll probably eventually break. This coverage makes me confident in the product, break or no break.

Give yourself piece of mind, as I just had my Apple Watch screen broken for example and glad to have Geek Squad assist. Best Buy has by far the best Warrenty coverage!

Very easy to sign up, and easy to submit a claim. Price is worth it for small audio items, that can get damaged or lost.

The warranty protection plan that Best Buy offers is the biggest reason I shop here! It makes using my products easy and replaceable

Easily just arrive to Best Buy and have it replaced for another. Or if the item is not in stock I was given store credit easy.

It was comforting to have and I never had to use it. By the time I needed repair, the time had long expired.

Bought the Protection plan for my Bose Speaker. It came in handy when the Speaker wouldn't charge prooerly.

Always get protection! It is worth the peace of mind, so long as the price is right.

Best Buy Geek Squad provides professional service by knowledgeable technicians. Always explain things in terms I understand. Prompt and accurate service.

I did purchase the protection plan and after a year I did broker my headphone and I did exchange my headphone for free because I had the extra protection plan.

I typically purchase warranty for most big priced items because best buy has been fantastic about returns, exchanges, etc.

Best warranty policy. I've had issues with the product, but best buy is always fast and easy with replacements.

I love this warranty...had issues with the speaker I bought, this warranty makes replacing it hassle-free. Buying and tracking my warranty could use some work, though!

This protection plan is for a waterproof Bluetooth speaker, a gift for a participant in outdoor sports. Just in case! I feel confident this gift is protected.

If I spend a pretty penny on fragile electronic equipment, you bet I’m including Geek Squad. Inexpensive for such great service! Love, love, love Geek Squad!

this replacement protection is such a lifesaver. If it wasn't for this 2 year protection I would have spent 100x the money compared to the plan ! greatest thing ever

I found out that by sharing how much I enjoy all of the products I purchase from Best Buy I will be rewarded with Bonus Points and you can't get any better that that!