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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

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96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 8,391 reviews
  • Rated 5 out of 5 stars

    Peace of my for my BOSE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BOSE QC352 is an over the top out of this world headphones. The warranty will give me peace of mind during my daily wear of these wonderful headsets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Product Replacement came in handy when my headphones stopped working. It covered enough to pay for another headphone without any money out of my pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son purchased these after issues with other brands. He loves them and the fact that they are wireless. Because they are wireless, they do need to be charged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the two year replacement and it was great To have when my headphones broke because of an accident my son had. Recommend you buy this replacement plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Fitbit was ripping on the outside and wasn't holding charge I walked in told the geek what was happening, they replaced it and renewed my warranty. Very easy process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always make sure I get protection on any electronics I purchase from best buy. They never disappoint when I have any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful for this option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve ended up using this a few times, and it’s always made a product swap very quick and painless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service has really been useful. If the product breaks, the contract allows me to replace it with the same item. If I forget my receipt, I can either pull it up on the App. Or the Cashier can look it up with my I.d. The process doesn’t take too long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong getting the protection!!!! Just walk in store tell them what’s wrong and they tell you to go get another! NO QUESTIONS ASKED. It’s worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will always buy this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues after about a year and a half with bose wireless headphones. Was able to turn them in for a replacement. No problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good service from the Geek squad. They always know what to do to get things up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always goood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have someone to go to face to face! Hate calling people over the phone in 3rd world countries to fix ur problems!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this just in case I needed it, and it was totally worth it. Had to return my ear pods and got new ones back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy geek squad warranty eliminates the hassle of dealing with sometimes difficult mfr warranties especially if your product fails while out of town. A must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is The BEST!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad, I don't know how people who have computers and some TVs can go without them. They are the BEST, Way to Go Best Buy for having them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great balanced headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great balanced headphones with full size drivers. They deliver a full defined sound. The cups are "on the ear" but they feel like they are more of a big over sized on the ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never purchase expensive electronics without a protection plan through Best Buy, they have great customer service and you leave with a brand new product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately, I haven't had to use this yes. I'm skeptical as it may require me to have to use it by speaking on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST HAVE!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MUST HAVE!! If you spend the money on getting Bose then give yourself the peace of mind to get this replacement program....it pays for itself over and over!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the geek squad protection plan, because I want peace of mind. I had to use it a few times. Perfect to have.

    I would recommend this to a friend