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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

Rating Filter

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 8,391 reviews
  • Rated 5 out of 5 stars

    support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have BestBuycoverage on the speaker. Working with Altech in the past for a replacement was not easy and they took a long time to replace my last speaker

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. If I have any problems, I can have geek squad walk me through steps to fix my headphones, if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for earbuds, and other daily use electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the accidental warranty. If you got little kids or pets accidents always happens and this gives me a relief.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Secure your major purchase with a protection plan. It's the way to go. The team us capable and great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice team of hard working people that really get the job done. Answered and solved and answered all my questions and concerns. Exellent service Thanks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't live with it or without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of those buys you wish you bought it at time of purchase but hate to spend the extra money up front. Well, I did and hope I can use it in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a warranty with expensive devices because I always someone break them. I've sent a few.laptops in and they were fixed with no issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black tie is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t agree with the protection plan on some things but on others I wouldn’t ever let is pass by. These are one of those items I had to have it on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is always good to have if unfortunate things happen they will take care of your products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to make a claim on this warranty, but it was a cheap piece of mind when buying electronics for a teenager. I relax knowing if she damages it, we are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product gives me a great piece of mind and knowing that I won't have to worry about having the item replaced or repaired should something happen to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two thumps up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever you have a bunch of geeks around, things get done the right way. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for earbuds that I had to replace it works fine would recommend for protection on items you buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick return. No hassle pickup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Told geeg squad the problem. They took back my old ones after 2 years because of bad switch. Picked up an updated new pair and redid a new warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing coverage a must have protects its products for 2 years and no questions asked if u bring it back for any reason

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Add Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used the coverage services but I did appreciate the signup process. It was a smooth and quick process to add the coverage. Best Buy never disappoints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Making purchasing items easier knowing it will be taken cafe of for whatever amount of time you purchased the coverage for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to buy when purchasing anything that may break. It’s like buying peace of mind knowing that your product is protected. Highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought another plan to cover a new purchase because the previous plan I brought for another product turned out to replace the product when it stopped working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This provided me with a way to return items which failed with no questions asked.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for taking time to share this story with us! We're glad you've had a great experience. We understand life happens and want to help you get back on your feet easily. If you need any help or have questions, please reach on out!