Customer Ratings & Reviews

Covers damage not loss. Bring back your device if it doesn't outlast the warranty. Beware that sometimes you'll have to settle for another product.

Always get the protection plan for the safety and security and peace of mind that comes with knowing Best Buy is always there to take care of you.

Great service a lil pricey but it paid off when my headset broke and they replaced it free of charge

They honor their warranties without any fuss really nice to have

I get the geek squad warranty on all my purcheses through Best Buy. I've never had a problem returning or getting a new replacement. A definite must buy!!

I always buy the replacement plan if available. I have used this one no questions or hassles when I needed a replacement I am very happy with my purchase

The sound is amazing plus it's truly wireless no wires that get in the way au oy your workout and it never falls off our ear! Good job Bose!!!

I bought the warranty due to previous purchases I have bought warranty and have had to use it. best Buy is hassle free. they don't give you any problems.

GOOD TO HAVE INCASE OF EMERGENCY SO IF IT BREAKS OR STOPS WORKING YOU CAN TAKE BACK FOR A REPLACEMENT OR WILL TRY TO FIX BUT YOU'LL PROBALBY GET A NEW ONE

This was the second time purchasing geek squad insurance. Easy to use. I always buy geek squad protection.

The geek squad was very helpful in explaining the reason(s) the protection is so important.

I had a problem with my wireless headphone so I took them back to the store and they replace them with no problems. Outstanding customer service!

It is very nice to know that I have the ability to exchange, return, or replace my item if I'm either disatisfied, or if there is a problem with my item.

I always love buying protection from geek squad they definitely make me feel better especially when i have to return an item or get it fixed.

This item is good and everything in stock in Best Buy and customers service is good

I bought this speaker for my husband. I love the ease of using this and it has a great sound !

I love Best Buys product replacement plan, I purchase this with almost every product I buy from Best Buy.

Just keep on mind that with this service you can easily replace your defective product if they can't fix it.

I can never buy an item without getting the extended warranty. Geek squad they know their business.

The service at Best Buy is excellent. My Bluetooth went out on m and all I had to do was take it back and they replaced it without a hassle