Customer Ratings & Reviews

I got this as my previous headset broke and they already were out of the warranty period. They were 3 month worth of use so this kind of protection is good

Very friendly and helpful every time to rely on them to help me whether it’s software related or user error

no questions asked no hassle no waiting just return your products sign and store credit

As crazy as this sounds I highly recommend the 2-Year Geek Squad Product Replacement on all headphones. Best Buy makes it so easy, it's wonderful.

Did not got chance to use it. But for the price, it gives peace of mind Incase anything goes wrong with the product.

I originally bought the cheaper version of these but returned them and got this pair even though they're more expensive because I think they work better.

The agents mounted my TV and connected all devices in no time . They are very professional and polite. Great job !!!

Getting a geek squad warranty with everything you buy is a must do. If gives you the comfort of replacing items if they break or become defective.

Although I didn't need it, I've always trusted Best Buy warranty.They really make sure you get what you need.

The warranty is by far worth every penny spent. They have helped me with many of my exchanges and returns.

Bluetooth earplugs can stop recoiling so backup protection is two fold. It protects the item if broken and allows for replacement- quickly at the store.

Definitely a must buy! my earphones plastic button came off. They replaced the earphones with no questions asked

Would not buy anything over $100 without this protection. It pays for itself in one use. If you're on the fence, do it! You will not be disappointed

Why would you ever buy a product without a replacement plan? I have needed them on more than one occasion.

since this speaker has to take the blunt of the load all day every day this plan worked great since this speaker stops charging often

A must buy with anything that you can get Geek Squad on. Only had to use once, and had the best service

Great service always ...never an issue ever. S definitely would recommend to anyone wanting peace of mind

I have a puppy who always finds my bluetooth headphones and shreds them into plastic dust. This replacement service has paid for itself three time now!

This service came in handy when one of the pixels on my tv started going out. Geek squad was professional and helpful.

I love the fact that these have a warranty my kids break them all the times and it saves so much money being able to just exchange them