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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

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96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 8,391 reviews
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff made sure i was happy and did all that could within their power to get to the bottom of the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The protection plan is so worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a life safer, get the protection you never know! Especially for those items you will use a ton!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get these when getting electronic devices. It works better than the other stores I have gotten them from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the device take damage due to work. the replacement plan has been tremendously useful and the staff is always accommodating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy with consumer products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How you sow the best guarantee satisfaction. I feel safe when I buy something like that. I have good support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend purchasing the 2-Year Geek Squad Product Replacement plan on all products you buy. I was able to replace my headset with no hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very knowledgeable about my products and help with any questions that I have I love to use them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love their product replacement insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love purchasing the 2 year product replacement. They don't give you a hassle to return or exchange items.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $ 19.99 and a no question ask replacement for two years. No brainier. Either Bose last over two years or you get a free new replacement. Buy this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the replacement policy us great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned my head set with no problem. The staff was so nice and helpful.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Lori. Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again.

  • Rated 5 out of 5 stars

    bose headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always get warranty on anything i purchase, you never know what can happen, and i feel better knowing im covered if anything should happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to be safe than sorry that's why always get the protection Plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad if it can't be fixed they will replace it I love the insurance policy you won't be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some people may not want to pay extra for geek squad but it’s money well spent. No questions asked the satisfy any issues that may arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance is needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have it and not need it, instead of needing it and not have it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We totally agree! It's nice to have peace of mind on your investments and know they are covered just in case something goes wrong. If you have any questions or concerns, please let us know.

  • Rated 5 out of 5 stars

    Never buy an electronic without this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I buy something I pair it up with this protection. Their policy is great and good peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful customer representatives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate this service. I recommend everyone get this when purchasing any item above 20 dollars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tech was very knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech that came to my house to set up my new router was extremly professional, knowledgeable and able to answer all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad! It's always beneficial to have just in case you have an accident with your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for bed side

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This awesone!the screen size is perpect the color in the nigth is very smooth when you turn off the ligth in the room.i love yhis very much!

    I would recommend this to a friend