Customer Ratings & Reviews

Always get a warranty with my electrical devices. I’ve had to take multiple devices that have broken within the two years and Best Buy will replace them or give a gift card for the amount paid. You only loose the money paid for the warranty.

Always get a warranty with my electrical devices. I’ve had to take multiple devices that have broken within the two years and Best Buy will replace them or give a gift card for the amount paid. You only loose the money paid for the warranty.

Always get a warranty with my electrical devices. I’ve had to take multiple devices that have broken within the two years and Best Buy will replace them or give a gift card for the amount paid. You only loose the money paid for the warranty.

The agents mounted all my TVs, connected them and installed my surround sound system, some advice when getting things installed in your home thru Best Buy DO NOT I repeat DO NOT go with the third party they have always ask for the geek squad

I always make it my duty to get Geek Squad protection for the simply fact that I don't have to worry about if something breaks or stops working, there'd be nothing I could do about it. With the protection on my products, I know I can use my purchase with ease.

This is invaluable for earbuds. I have found headphones to be the one product that doesnt last as long as the extended warranty However the same product is never still available and i end up spending a little more each time

Always love the 2 year product replacement IF the price is right, i.e., reasonable. If it doesn't work, you just take it to the store, and they either fix it give you a new one. No boxing it up and mailing it off; no claim forms to fill out!

From the cheep headphones that plug into my Xbox controller to the expensive truly wireless headphones, I always pick up Best Buys 2 yr protection. I has to be the best thing about going to Best Buy.

Any problems I’ve ever had with any of my items i purchased through Best Buy were quick to be resolved due to always purchasing geek squad protection. I’m an elite class member (have been for several years) so I buy quite a lot of items from Best Buy.

I have had several headphones throughout the years (who hasn't?) two of those headphones had problems one out right broke other one battery was not holding a change but because I had the Replacement plan got new headphones no problem . Good idea to have the Replacement plan as electronics are so iffy nowadays.

Kinda pointless to write a review and whatnot about the Geeksquad... Seriously though it is kinda like saying hey wait eating ice cream is gonna be cold. You know that you have a great backing in these people especially if you have a WHAT WAS I THINKING moment! Thanks G S our real life technology based super heroes

Geek squad is the best thing that ever happened to Best Buy. They mounted my tv perfectly on my wall. Their hustle free product fixing or replacing makes them even better. They do such a good job.

I bought a set of head phones that are slipping off my head and knowing that if they break and can be replaced is a a comfort. I also bought a set of head phones for my 7 year old and i it is a relief to know that if something goes bad i can get them fixed or replaced as she learns to take care of nice things.

Since the headphones are for my nephew, I knew he would put them to great use. I wanted to make sure that he was protected as well since he is a teenager. This protection plan is well worth the couple of dollars I spent instead of having to purchase another set of headphones. Great deal for all it covers!

Highly recommend especially if you have the Total Tech Support subscription which discounts the cost. I have never had any issues with filing a claim. Very easy to make a claim if you have to. In some cases, it's better to "self insure" though.

Whenever anything goes wrong with a product, this plan definitely comes in handy! Not many of my purchases end up without this plan! The service desk is always understanding, and always willing to do whatever they can to take care of their members.

This is definitely a great thing to invest in, not only because your product is protected by the best, you also have the option to upgrade when doing the replacement and just paying the difference. Best Buy Geek Squad product replacement is where it’s at.

What can I say about the 2-year replacement plan except that I truly believe in them and have used them without any issues. Best Buy does a great job of keeping the customer by honoring the replacement of your item if it breaks.

I have a dog who likes to chew on everything- fortunately, I've never had to use the protection plan on my headphones but I have had to use it on other electronic pieces. I definitely recommend buying this protection plan in the event you have a puppy who likes to chew on things.

Well, because not many people do (i think), and because Best Buy online is giving me the option to do so. So, without saying too much, Best Buy has probably one of the best warranty offers around. I mean seriously, whenever i make a purchase, i always ask about any warranty coverage's, because Best Buy is that good.