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Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

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96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 8,391 reviews
  • Rated 5 out of 5 stars

    HAPPY CUSTOMER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Fitbit Charge broke, I went to Geek Squad, they didnt ask any questions and was most helpful on getting me a new fit bit charge. I wish all returns and exchanges were this good at other stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good insurance on expensive electronics. Had a router that died twice and no questions asked, swapped out for a new working one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mix feelings about plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plans are good for like headphones, keyboards, and other things. Except on cellphones, tablets, and computersrecently the terms changed and to have your phone serviced they charge before they actually fix it or take a look at it. There a re most charges if they replace it or have any work done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this speaker!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the beats pill and compared to this speaker I would say it's the little brother! This speaker has a goood battery life and it's loud! For the price it's a definite buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never any questions asked. Tell them what the problem is and you get a replacement instantly if it cannot be resolved. best money spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get the geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are expensive earphones so the geek squad protection is worth the extra money. The protection covers 2 years. My headphones haven't broken yet but this is good for just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have on your expensive headphones. Especially when your outside the return window. Very easy to use and worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first headset lost the volume in the left side and with the product protection plan, I was able to not only replace but upgrade my headset for a better one! Worth the money for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance is insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why I’m being asked to do a review on my protection plan... but I’m glad I bought it, because if my ear buds stop working, I know Best Buy will replace them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is always needed because you never know when accidents will occurs on your product. And it can easily be fixed or replaced little money instead of paying for it again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Problem with the battery holding a charge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, but after only a year, the battery could no longer hold a charge. I hated giving up Sony, but I moved on to Ultimate Ears for Wireless speaker purposes, and I am very, very happy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    You just never know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime you pay a good sum of money on anything electronic you just never know if you bought a lemon. With this service contract you are somewhat protected in case anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony wireless speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little speaker with outstanding sound quality for its tiny size. Every controls works well and it looks good too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to purchase and easy to submit a claim. Good plan that covers all incidentals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is great. I always get it with each purchase. If something happens you get a brand new product for a just the price of the plan instead of being s.o.l

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase these plans in case of something going wrong. Even if I never use it before it expires. It better to be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend this to anyone . It helped me out with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this to everyone. This helped with callabrating my tv. And the gentleman that came out to my home was very nice and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NickFury

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad plans make it easy to exchange items, depending on what it is, may nit be good for cameras and TV’s and large appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I don't need to use this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worked well for me in the past, so I always get it now on items I run the risk of breaking. fingers crossed I won't need to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I use mines every day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use mines everyday at work. The thump is the best I ever had out of a wireless speaker I have multiple.

    I would recommend this to a friend