Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

Rating Filter

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 8,391 reviews
  • Rated 5 out of 5 stars

    Great buy for devices such as headsets

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Utilized this for my headsets and it has paid for itself several times over and is a worthwhile value for such devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great servive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protections nice to have in case something would ever happen to your product I recommend it for all the producys if available

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love being able to return a product with geek squad protection. if it can't be fixed automatically get a new product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returned and replaced no problem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for when the unexpected happens. Walked in explained and they replaced the product immediately. So much better than shipping to the company and waiting 6 weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy anything from Best Buy without a warranty...well except for a CD or chips. Other than that nothing beats their replacement warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love your product replacement service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever i make a sizable purchase from best buy i get a protection plan when possible. It makes for a simple transaction when youre frustrated over broken/non working electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have good results from these plans

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy these plans on just about everything. I like how they are in my online profile for easy access. Ideally to have and not need, rather than to need and not have..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always by this protection, because you just never know. I have used it several times for various products. Have never had an issue getting my item replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it on products that get a lot of wear like headphones or laptops. Went through 8 headphones in two years each time they've been replaced by the plan without question

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to buy their protection plan. I have bought stuff before and suddenly it has stopped working but their protection plan replaces the product immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Sony xm 1000 ear buds. Had an issue. They gave me new ones. Took 20 minutes. If you buy any high end gear get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid warranty for audio electronics.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to sign up, and easy to submit a claim. Price is worth it for small audio items, that can get damaged or lost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty policy. I've had issues with the product, but best buy is always fast and easy with replacements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    def yes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the protection plan for all of my electronics. Even though i take the best care of my stuff, i know best buy will always do their best to provide the best service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just a call away

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable gives me a peace of mind just knowing that I can call them and/or return my product if anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use them yet but it's nice to know I have this coverage in case anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time I recommend a product for work or play, I always recommend getting the 2 year Geek Squad protection that Best Buy offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never really had a problem but my friends speaker never broke and i bought the speaker from them years ago

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy the product replacement for my daughter's ear phones. It is well worth the price and it is no hassle replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A++ Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily just arrive to Best Buy and have it replaced for another. Or if the item is not in stock I was given store credit easy.

    I would recommend this to a friend