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Customer reviews

Rating 4.7 out of 5 stars with 25436 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 290 Showing 5,781-5,800 of 25,436 reviews
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and friendly enviroment great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Customer service and respectful engagement...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to know if something goes wrong with my product I can get help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rachel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product warranty and services and prices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad does everything but replace panels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad does everything but replace panels. the repair service of my tv was great the guy came in did the work and left. no hasstle at all. same with my computer however they do not fix panels for tvs so don't buy this warranty if you're looking to have panels replaced due to children.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Squad be with you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plan need I say anymore!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best experience at Best Buy Store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got best return service at in store customer desk, it was truly professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection for my new favorite HT addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to buy and from what I've read covers most use cases...Hopefully I'll never have to use it, but better safe than sorry :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect this House

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a Protection plan is always a good thing when you think it might not last as long as the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for any TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my last TV went kaput in a year and a half, having the protection plan was a must. Easy to set up getting a replacement if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get geek squad on high end stuff.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year peice of mind. Especially since I was installing it myself over a fireplace. I Needed to know if I make a mistake and break something DURING INSTALL I would be covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value. Don't leave store without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came when promised. Professional, courteous and really helpful. Understood problem and my limits and solved problem, actually more than one, quickly and effectively. made sure I understood what was going on. left me with smiles and gratitude.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always excellent customer service from my Best Buy Geek Squad repair team!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for five years, excited to have it for our tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always buy GSP.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the GSP to protect my purchase. It gives me peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent customer services, plenty of knowledge, given the right information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought and used the extended warranty from Best Buy and recommend it to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection for 2 years!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good to know if there is a tech problem we are covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to protect your investment. Peace a mind knowing if it goes out I’m covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to protect my expensive TV purchase so I bought a five year Geek Squad protection plan. Glad I did. This protection plan gives me peace of mind should a problem occur.

    I would recommend this to a friend