Customer Ratings & Reviews

Got the protection plan to cover my new Ultra HD 40K TV!! Can't imagine buying a quality (and pricy!) piece of electronics and not having the experience and expertise of the Geeks as my backup!! I have used them multiple times and have never been disappointed!!

we havent had to use this yet but i feel it is a good buy for the purchase, Hope fully we wont ever use it but still feel good about it.

While we hope to never have to use this service, the times we have it has made the purchase worth it. Quick fixes and great communication from the Geek Squad.

I didn't need to use my geek tv insurance I did purchase it on a 2yr warranty..I haven't had it too long yet!!!

The protection plan sounds wonderful and hopefully I never have to use it.

The price was very reasonable. Once i fir it home, it was easy to set up. The picture quality is nice for shows, movies and gaming. Live it.

Love it’s so good to see the people that love it and appreciate how they are doing things

The agents helped me setup my television, the gents were very helpful and professional.

Purchasing the extended plan was worth the cost for me. After a year and a half my TV picture went completely out. I took the TV to the Best Buy store and in 2 days I had a store credit for the total cost of the TV. The plan is well worth it.

Have not had to use yet, but have in the pay and had good success with repairing my devices

Great value priced insurance, especially for a huge TV. Hope we never need it.

Always very polite and helpful as well as good service time never have to wait long for appointments or visits

Awosome tv great price always go with the warranty purchase as well

This is one of the best protection plans I have ever seen. I rest easy knowing that this plan is in place. If they can't fix the problem, they replace the covered item. Simply put; this protection plan is far superior to plans offered by Best Buy competitors!

Great Insurance to back up any problems you may have with a 65 inch LG TV

With 7 y/o and 9 y/o sons in the house and sketchy City Public Service power kicking off and on all the time I wasn't going to take a chance. I figured my boys might end up damaging the screen playing, Nerf guns and balls and silliness.. or the electrical spikes might kill the electronics. Already lost an amp, two DVD players AND an UPS..

Nothing last anymore, so you better get a warranty how ever they price adjust it. Its like driving a new car off a dealership. The price goes down on what you orignally pay for it. So if you paid $1200 for a tv and 2 years later with a warranty the will adjust to about $900 that they will give back to you to get another tv plus a $250 five year warranty.

Bought the protection for bought of the Smart TV's. Have not used the pretection yet for the TV's but I also have the protection on other equipment I purchased at Best Buy and used the protection.

Tv is working great and the color is way better than I expected. Thanks bestbuy!

Years ago, I relied on manufacturers warranties until I had a really, REALLY bad experience. I now buy Geek Squad protection for every Best Buy purchase and am 100% satisfied. They're well trained, show up on time and fully explain the issue. Worth every dime!