Customer Ratings & Reviews

I bought an inexpensive smart tv for my grandkids to use in our garage. So far so good, but I thought insurance would be a good idea, and the price was right.

Geek squad was great! Helped me load it in vehicle upon pickup, and gave me a few insights about the product.

Excellent service. I think anybody should purchase when getting electronics to Best buy

Yes a must have for any investment! Theres also a membership you can get for geek squad on all your items instead of buying them individually with each item.

Geek Squad came in to look at my 55" TV, diagnosed the problem in a timely manner & before i knew it I was getting a new TV. I was able to upgrade to a 65" I had a 5 year warranty on the old TV, so Best Buy delivered a new TV at my door. I also have put another 5 year warranty on my replacement TV.

Peace of mine to have this coverage for a few more years.

Always a good idea with hig dollar electronics. I have purchased this with out electronics in the past and it has saved me a lot of stress when the factory warranty ran out. A very good investment got me a couple replacements in the past when the factory warranty expired.

I refuse to buy a product over $50 without this. Especially when it comes to tv’s. Most stores only give you a 3-4 year warranty. Best Buy does 5 years and if the tv is over 40”, they will come to you to service it. Can’t beat that. It might be tv’s over 50” these days. Not 100% sure on that part.

Added protection for tour TV should something go wrong with it. I purchased the 5 year plan. A dollar a,day! Great price!

The tv has a great picture. It was easy to set up. It is still working very well. Sturdy construction.

Though I did not need to use the Geek Squad service during the two year protection plan I chose, the Geek Squad at my local store is vert reliable and have always given me a positive experience. I have had no issues with their service and highly recommend them when help is needed.

I live my total Tech Geek Squad plan. Whenever I have a question or need help with any of my devices BB Geek Squad is always there to help me. TV's, Tablets, Desk Top, and even my cell phone. They can fix it all! I wouldn't be without this plan!

The service is good & quick and they mounted my TV and connected to all devices.

I haven't needed the Geek Squad yet but it's nice to know they are there if I need them.

Best warranty to get for your TV Computer Phone and every other electronic you have

I purchased this 5-Years standard Geek Squad Protection for the LG 55" TV that I purchased for my living room during this past Black Friday. And I am so glad that I did. It gives me a peace of mind knowing that the device is protected just incase anything goes wrong with the television.

they are very helpful, but sometimes difficult to reach the department. You get shuffled around corp and the local store, very frustrating

Since our new television is full of so many technological features we decided to be prepared in case something went wrong before we were ready to replace it. We also wanted to be sure that if any burn-in ever appeared on the screen, it would be covered. Hopefully we will never have to use it.

They do great work, and in a timely manner. If you want your electronics in good hands bestbuy is the place

Haven't had to use it yet, but helps having the peace of mind that it's there if needed.