Customer Ratings & Reviews

Haven’t had any issues with any help with the tv! Really reliable

I've only had to use this service once. I called the help desk and they were actually able to fix my issue over the phone. I didn't have to pack up and bring to store. Excellent!

Haven't had to use this plan, but the peace of mind was worth it. My last tv, a Sony, was unrepairable after only 2 1/2 years with no protection plan.

Got that insurance, better not pour no water down this one

My Geek Squad service was great! I can't live without it.

I always get Geek Squad with all my purchases as they are great and very knowledgeable. I have never been disappointed in their work and service

Had problems with my electronics purchases in the past and having this warranty has allowed me to easily replace the item.

Always worth it to protect yourself! Easy to use and good service!

I'm estatic that ill be protected with renewal option for my investment since I purchased Element and that was a nightmare ., Manufacturer warranty -Element gets you $99 shipping bill and refurbished product that may or may not work.

We hope to never use this service but the price made sense for 5 years of protection especially since the TV we were replacing was only 4 years old.

Purchased with new Samsung 43" LED TV. Worth the money since the TV died after 2 1/2 years. Geek Squad service/diagnosis and replacement was easy.

I feel more secure in my purchase knowing I have a 24/7 tech support. For those of us less savvy in tech , the Geek Squad is an excellent source to help navigate you thru .

good quality imaging and great sound. the set up was super easy as well

I highly recommend the geek squad. They are friendly and knowledgeable. I had issues with a new stove and they did there best to fix my issues as soon as possible.

I just bought a new laptop in September, a Dell, and loved it. Then it stopped working in December. I took it to Geek Squad and turned it in for repairs. Got it back within the promised time frame and it's working great again.

Best Buy great service! Always helpful to customers

Love this warranty, recommended by all my friends, including friends that work or worked at Best Buy with nothing but good things to say; needless to say, I bought it. I have yet to use it, so my review may change.

Currently I have not had to use the service that covers smart tv, but when I call for support they are always attentive to all my questions, and they always call me to ask how we were in the service.

Geek Squad was really helpful when I had a minor issue with my TV. They fixed it right away and explained what they were doing so I learned a few things along the way!

Always buy plan, it's security for your investment.