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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30368 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 523 Showing 10,441-10,460 of 30,368 reviews
  • Rated 5 out of 5 stars

    Always use protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I spend over $100.00 at best buy I purchase a geek squad Protection plan. A lot of times people don't want to spend the extra couple dollars. But it more than pays for itself when an incident arises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Idea!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For any device that might wear out and break within 2 years these hassle free warranties are a must. I recently replaced a television with one of these warranties and the process was fast and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On all of our purchases we buy the Best Buy geek squad protection because you just never know what all is covered by the manufacturer and many times the 12 months they offer is just not enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great package to gwt when spending on electronics def recommend when have kids at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always a good idea to have insurance on your products that way you know if anything happens or accidents happen you know you’re covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Extended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty extended is bestbuy fast fix or replaced with new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech-support with the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad protection plan especially when it comes to large electronica items. The techs are always polite and courteous at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has the best Protection!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad gets everything done and fixed correctly if your device is damaged and they also will replace your devices!!!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    My experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great. Very quick and direct with answers to questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I learned my least with my son hitting the screen of the TV. You must get protection on your TVs they are like the old school TVs that would last forever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service when you need another pair of hands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the service I was provided for a fair price. Your geek squad representatives were professional and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek squad protection for all of my electronics from Best Buy. It's hassle free to exchange things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't Forget...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it! The cost of replacement is greater than the cost of the plan after the manufacturer's one-year warranty expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty you will ever own great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really glad i have this program. Its a much needed safety net.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coverage they got me fixed up right away when I went in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH IT.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it, especially when you have tv’s or anything you want to protect just incase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a great buy at a small price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it gives me peace of mind to buy a protection plan as i have been burnt before by not purchasing a plan.manufacturers give such a small time limit on their appliances that the plan is worth purchasing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never make an electronics purchase with out one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going on 20 years now, we have only purchased our electronics from Best Buy and we always purchase the Geek Squad Protection. It is great and has paid for itself many times. The Customer Service is always great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reimbursed 100% after four years of coverage.

    I would recommend this to a friend