Customer Ratings & Reviews

have not used this yet as the tv is new! Not familiar with their service team.

I am glad to be reassured if anything happens to my device

Purchased an LG-24" TV for child's college dorm room. She was able to call the GS to help her set up the TV. She was pleased with the information and instructions provided by the tech and they were able to get the TV set up quickly.

Easy to buy but so far we have not had to use it. The only concern so far was handled by the manufacturer.

So happy to have y’all at our disposal thank you so much

Very good to know that my purchase is backed by the Geek Squad

So we haven't had to use this yet thankfully but the peace of mind makes us very happy.

They were very helpful installing my TV! Very quick service and mindful of my home.

The geek squad is always great. Anytime I have needed anything it has been easy to get handled.

The agents set up my tv along with the DVD player and amplifier; all products that I purchased were Sony. I do recommend purchasing Sony products because of the quality especially when you have the geek squad install them.

It’s always good to have Geek squad protection because you never know when you are going to need their help, and you mite not have the money to to get your item fix. So having the protection in advance is a good decision.

I would recommend the geek squad protection. Had a tv in our den that went bad after 4 years and because I had the extended warranty I was able to get a new tv at no additional cost. Best investment I have made lately.

I Buy all my Appliances And electronics from best buy because always have great customer service and if you compare the price for the extended warranty Best Buy has the best price along with no hassle if you ever need to use your extended warranty that is why I been a customer at best buy for twenty years.

We always get the protection plans for our TVs. They have replaced 2 of them for us when glitches turned up. Replacement of original purchase price is a good thing.

I like the idea of in-home service. It would be a pain to dismount from wall to bring it in for service.

I like to purchase the GS service along with the items I buy at Best buy just in case...and I have used them.

I almost always purchase the geek squad protection on my items and it has actually come in handy before. Very easy to use. I have peace of mind knowing I'm protected if something does happens to quit working or has an issue.

Great product. To have that piece of mind is the most important thing. I know they will take care if anything happens.

I would recommend their protection plan to anyone. We had a TV that went bad and there was hassle with the Geek squad replacing it. I have told everyone that I know that it is well worth the money for the protection

Bought an expensive TV. screen went bad in 4th year well after manufacture warranty. Best Buy replaced with new TV INCLUDING INSTALLATION. I did some upgrading at the same time and paid for that. Great service and backup.