I always get the 5 year insurance on my large tv purchases. These newer TV's are like computers. Never had a problem with my Sony tv but if I'm dropping 3 grand, I need some assurance it won't just randomly die and then I need to get another one.
I was made to wait online for 25 minutes to be told to call a phone number. Next I called the phone number and waited for another 25 minutes listening to the persons background noise painfully obvious he was doing nothing to finally ask him to just get an appointment for me to have someone come out for my TV. I am STILL WAITING!! and being told just a minute sir...He didnt put me on hold and I can hear nothing going on. No typing, no consulting with anyone else. No update status on what is happening. NOTHING!!! Customer service person's name is Andre.
A:AnswerYou are actually purchasing a 5 year warranty that overlaps with the manufacturer warranty. Your 5 year warranty will most likely end 5 years from the purchase date of your tv. The big trick and heist is the way warranty companies use the word "extended". You and I would assume that after the manufacturer warranty runs out, you will have an extension of 5 years. The fine print will tell you that this isn't true. The word "extended" can also mean that you are extended more coverage for a period of 5 years, with an overlap of coverage during the original manufacturer's warranty.
A:AnswerA Geek Squad Protection plan can be added during the standard return/exchange period for your product. 14 days for most products. You can add the protection plan by speaking with a customer service representative at your local store. You'll just need your receipt.
A:AnswerThanks for the question. There is no need to register your Geek Squad Protection Plan. We gather your information at purchase, so we should have it all on file, and be able to look it up under your phone number.