Customer Ratings & Reviews

Dont buy from best buy!!!! They used to be good my TV messed up and we called them cause they can be fickle on what they do and say. Ive returned tvs for store credit before to get another brand cause the one i had has issues. This time I asked about it and they said i would have to have it brought in then sent off for repair. Or someone come to my house ive had people steal from me before i do not let people in my house. I told them that I wanted to do a warranty and then was going to buy a more expensive tv. They told me that i could not do that then transfered me to a supervisor who said yes it would be ok let me get you to another department. That next department pretty much told us to send it in or nothing at all. So like normal fashion with best buy its up to if they feel like letting you do it or not. I just had swapped out a bad router for a better one and guy at register said yes you can do this. But about a month or 2 later they wont let me exchange my tv? It has panel issues I spend most of my time at home due to not being able to work cause of a back injury so if i have to send my tv back for repair i will have no way of watching tv. But its cool i wont be buying from best buy anymore and i have slowed down over the years buying from them i was an elite member spending over 7k a year with them but as i said no more.

I love the the tv and I’m very satisfied with it and thank you for everything

I love this protection because they have taken care of any issues that came up

No complaints so far, haven’t had to use it - hopefully I won’t have to

Will not buy any Electronics without purchasing the in-home service warranty from geek Squad. I just feel that is necessary and well worth the money.

Its a great feeling to know that your always covered. I always purchase warranty electronics are to expensive nit to get them covered.

Will always brag to people about the warranty. Best Buy geek squad I believe has the best out there

This was my third Geek Squad purchase, and my opinion is it is good when you need it. I had a tv go out during the extended warranty period and they replaced the tv same day. For me it is worth the price.

We always buy protection plans and Geek Squad service when we make electronic purchases. Why not? If anything goes wrong, we’re covered.

The agents mounted my tv and connected sll of the lights

Great service. On time. The help that one expects from a technical group.

Great value and peace of mind for the money spent !

Professional protection. All in one for all kind. Very nice service.

Glad they recommended you will need it in case something happens

I had to sell the tv I bought from best buy cause it was never being used, and I was wondering if I could canceled the warranty on it. since I sold it to someone else

Always good to know when you buy something expensive if it breaks they got your back

No need to use them yet. Have used them in the past.

Hands down I love my geek squad protection getting this for my TV was needed because I knoe if there's a problem I can contact geek squad to find out!

It is a Necessity to buy the extended warranty because we never go wrong when it’s need . Also they are very dependable and get things fix.

Protection for TV, good to have if I need it! Recommended