I purchased this tv in late Sept 2021. It's now late Nov 2021 and all of a sudden the picture disappeared and I just have multi-colored vertical lines on the screen. I've tried unplugging power from the tv, but that didn't help. I tried different inputs, but that didn't help. I'm past my return date by a few weeks, and now I'm stuck with this tv that doesn't work. This was my first time purchasing an Insignia tv, and it will likely be my last.
A:AnswerYou are actually purchasing a 5 year warranty that overlaps with the manufacturer warranty. Your 5 year warranty will most likely end 5 years from the purchase date of your tv. The big trick and heist is the way warranty companies use the word "extended". You and I would assume that after the manufacturer warranty runs out, you will have an extension of 5 years. The fine print will tell you that this isn't true. The word "extended" can also mean that you are extended more coverage for a period of 5 years, with an overlap of coverage during the original manufacturer's warranty.
A:AnswerI was in your same situation. When I bought it i asked for the accidental plan. When i called to ask about replacement they said what i bought was just basically an extended warranty. Sorry you were misguided as well.
A:AnswerA Geek Squad Protection plan can be added during the standard return/exchange period for your product. 14 days for most products. You can add the protection plan by speaking with a customer service representative at your local store. You'll just need your receipt.
A:AnswerThanks for the question. There is no need to register your Geek Squad Protection Plan. We gather your information at purchase, so we should have it all on file, and be able to look it up under your phone number.
A:AnswerHi Jim - if you purchase the Geek Squad Protection plan for your new TV and it has an issue that is not repairable, but covered under the plan (ex, 3 or more defective pixels) and your TV gets replaced by BBY/Geek Squad under the terms of your protection plan, the plan would be considered fulfilled. If you wanted coverage on your replacement TV, this would require the purchase of a new plan.