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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30165 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 181 Showing 3,601-3,620 of 30,165 reviews
  • Rated 5 out of 5 stars

    Never Go Without This Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geed Squad service was outstanding! The representatives communicated frequently to let me know the status of their arrival, and were professional during the service call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion not all items need a protection plan, but for a tv in my house, needed! Tv's are so light weight and the screens are more sensitive to a cats flying attack of images on screen, the "opps I missed " thrown balls or the backswing in sword play, and of course the accidental discharge of an airsoft gun's bb's. Then for the normal household ,things like surge protection, pixel loss, speaker crackling and now days the "Smart" portions of the tv. So I say yes to tv protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you pay that kind of money you might just as well have it warranted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Howard’s Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my luck, as soon as manufacturing warranty ends, Geek Squad will kick in and I’ll have piece of mind. I always het a Geek Plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option for new companies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for worry free purchase. We got a Hisense TV and worried about it’s longevity so purchased the extra insurance just in case. However the TV had so many problems out of the box we returned it within the 14 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Warr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Important service that I rely on for protecting my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad protection is always great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never gone wrong by purchasing the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad extra protection never disappoints folks!!! I highly recommend it to cover your expensive electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service stateside

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exellent! So glad I did this. Pros fast, came out and diagnosed within a week, replaced my tv great customer service stateside. WELL worth the cost. Cons call center transferred overseas dropped calls twice after long wait times. Couldnt purchase protection plan over the phone for replacement had to go into Best Buys store to repurchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 5 year Warranty on a Sharp TV. WITH 2 months left on the Warranty , it woukdnot start. BESTBUY replacec the TV when it was unable to be replaced. Great purchase. Great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV’s over 42” they will fix in house !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I had know Best Buy will come To You on TV’s over 40”. Still great service and replacements !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getting my TV fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great. Very Helpful. I love the 24/7 support they have. My son threw somthing at my tv but because I have the protection I can get the TV fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the max warranty and the price was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was a deciding factor for me. Good product for price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet. I did get the 5/6 year plan. Just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Value OLED for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Value for money OLED. QD-OLED and very bright. All 4 HDMI ports are 2.1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased this coverage on another TV and it really paid off for us! The TV had a defect after 3 years of use and this protection coverage replaced it. Of course the model was discontinued so they gave us another TV... for the same amount we had paid 3 years earlier! We were upgraded to a state of the art TV with all the bells and whistles! It is worth investing in this coverage!! We will always purchase it for our high end purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV with all the updated perks and smart TV add ons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All electronics needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent choice I always get protection It really comes in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you want to lose money instead of getting the item repaired/replaced with store credit, I always recommend family and friends to get GSP. it's worth the extra bucks in the event of any issues the item you have develops.

    I would recommend this to a friend