Customer Ratings & Reviews

Great service Fast and very friendly people I would recommend it

I am glad that I purchased additional protection for my Smart TV. I am the envy of the family. Best Buy is the best

If I didn’t have a warranty on my 1st television, I would’ve been out of my money and the tv. It died out, don’t know why. Thanks to the protection plan, which I’ll renewal before it expires, I was able to get another tv.

Good additional coverage for TV at a reasonable price. But still hoping it won't have to be used.

Customer service was great with Geek Squad. The customer service representative was very knowledgeable and helpful. I was waiting on in a timely manner.

Good protection plan, and with the benefits of being a member has nice perks as well.

The agents put together all the parts required and assembled my TV in a record time. I cant complaint. The are very responsible abd efficient.

Like most insurance, you pay for it and hope you never have to use it. Is it worth it for peace of mind? It is for me. Considering how much the insured item cost me to buy, to have it covered is worth it to me. Just consider it part of the price tag.

Everything seems excellent to me, it was free for the purchase of the TV

seemed like a great deal to extend the warranty. Haven't needed to use it yet.

The Geek squad provides excellent warranty coverage for electronics.

The agents are there if we need them haven't needed to used them yet

Absolutely love geek squad … highly recommend purchasing

Great warranty coverage for the price. Have yet to utilize the geeks quad warranty.

Great warranty coverage for the price. Have yet to utilize the geeks quad warranty.

My wife bought the Geek Squad protection previously and I thought it was a waste of $, but I was totally wrong. We had a smart tv that had an issue that couldn't be repaired, so they replaced it for the full amount we paid for it! Totally worth it.

I'd never buy a TV without a geek squad protection. Dead Pixels are a small fraction of failures, but things like wear and tear and surge protection are always a factor. I've dealt with BBY on a previous failure and everything went smoothly.

for big tv's this warranty is better than the manufacturers extended warranty. In some cases it may cost more, but the coverage is much better with geek squad than with LG's plan for TV's

delivery was on time....is a great tv.......best bang for the buck....period...

The Geek squad was extremely helpful! The Tv and everything works amazing with my ps5