Customer Ratings & Reviews

I love my products from best buy. Most of them i get Geek Squad for. Ive only had to use their help once and they helped in a timely manner and were very nice.

Haven't used it yet since the TV is relatively new and hasn't crapped out yet. Figured if it does, they will take care of it. Cheap insurance.

Great service. They did a great job hooking up my TV and got there on time.

If you can afford the extra $$? DO IT. IT's a gamble if you'll ever use it, but hey...Insurance.

We used this before and l can honestly say Best Buy actually honors their warranties! It’s the main reason we keep coming back to this store. Thank you!!!!

Its a great tv the 4k graphicsin crystal works on xbox and looks so real.

A very good service for someone like myself who isn't the most tech savy!

The tv would not pick up off air channels. Exchange for another tv.

Had to return a tv. They were great. When they couldn’t fix the issue we got credit for a new one. The warranty is awesome Staff is WONDERFUL and knowledgeable

Normally would not get the extended warranty but did in the past and it paid off big time when I had an issue- ended up getting a new TV and install for free.

Havent neede to use it yet but have used their services in the past for other products

Totally worth it. My cat broke my last tv so this is a no brainer for me

Have not needed to use this yet. Hope I don't ever need it but have it because I had another $1200 TV that lasted about a year and seven months before it stopped working and no extended warranty.

I highly recommend using the Geek Squad. I have had to use them a couple of times, but they were always helpful ad able to either fix the problem or replace the product. Well worth the money.

I got a price adjustment and ended up getting a price adjusted warranty. So working with the Geek Squad service has been great so far.

Haven’t needed it yet, but the price was so reasonable I couldn’t turn it down. I always have difficulty with electronics so I happily purchased it.

I used this service to ask a simple question and they were extremely helpful. Hopefully, will never need to use for something more serious, but glad they have my back if I do need assistance.

They were on time, cleaned up during the installation, very please with their professional installation, knowledge of equipment along with attitude of the employees

it is like buying life insurance...you hope you never need it. We have not needed it.

Great value and peace of mind for the money spent !