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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30777 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 503 Showing 10,041-10,060 of 30,777 reviews
  • Rated 5 out of 5 stars

    Geek is GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down I love my geek squad protection getting this for my TV was needed because I knoe if there's a problem I can contact geek squad to find out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope it works out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent at best buys recommended that I protect. I'm praying everyday I dld the right thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy has an excellent track record when u make a warranty request. I havea piece of mind knowing that this company will back its product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn't Go Without It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase with any major electronic purchase. Have used it many times, and gotten my money back completely on two different occasions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I ever done. Any issue I bring it back and it’s repkaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SOUNDS GOOD TO ME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is a great investment. I have used their services many times, and they either 1. Walk you through it 2. Fix it 3. Replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bring this back.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well they don't do the 5 year plan anymore would like it back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came on time and followed safety guidelines and mounted the tv within minutes. They provide us with a friendly and knowledgeable service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad 'OLED burn in' protection is wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad insurance covers OLED burn in which is wonderful. I love the peace of mind that my devices will last a long time, thanks to geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep Covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this warranty for my microwave for 5 years of protection. It’s well worth it in case of power surges or just everyday wear and tear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Again..can go eitheer way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service, well, when you can get someone. It goes either way so it's hard to say. Seems when you get someone to help you that is good, they are very good, but when you get that other guy...doesnt go so well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to know they are available for questions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use the Geek Squad yet - but knowing they are available for issues and questions as I learn about SMART TV's is mind-easing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad refunded the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an insignia break. I had to send it in and when they couldn’t fix it I received store credit. Fair enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to get this if you buy something expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, 1st TV required repairs at 4 years. Bought extended warranty for new TV worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to buy replacement or protection plans in case of those oops moments or hardware failure. I haven’t had to use it and hopefully I won’t have to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HIGHLY RECOMMEND ALWAYS BUYING THESE BEST BUY WARRANTIES AS A JUST INCASE EVERYTIME IVE HAD TO USE THEM BEST BUY HAS GIVEN TOP SERVICE AND REPLACEMENT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yay insurance. I’m only writing this to get the entry for the gift card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection is key

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    must have protection. if you invest in an electronic you need to be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Geek Squad! They have repaired cameras and lens I. The past and we have been very happy.

    I would recommend this to a friend