Customer Ratings & Reviews

I bought the Geek Squad plan to protect two of my Samsung TV purchases. The plan was better priced than the competition and it also offers two more years of protection for a total of five years. Recommend anyone purchase these plans on TV's.

Obviously we won't know til we have an issue but this is a service policy for whatever items we'd purchased... are covered!

This TV has been a great purchase! The split screen is amazing! And the quality is great! 10/10

The Squad is just tremendous. Had one TV go out, and they replaced it no questions asked. Great Service

Worth getting if you can. I have used this service and their techs are great.

Buying this Geek Squad Protection plan offers me a great deal of comfort knowing that I am covered for a 5-year period.

must get item just incase. fast service and reliable

must get item just incase. fast service and reliable

Wouldn't buy any electronics without a warranty. Have used this same type of warranty before thru Best Buy and we were never upset or disappointed with the service or follow up.

Purchased this to go with our new home office printer and I hope I don't need to use it but good insurance if the unit fails and we need it replaced. Giving it 4 stars because I haven't actually ever had to use one of these protection policies so I don't know if there will be any kind of hassle in actually doing so.

I returned a TV that stop working. She we helpful. Quick and nice. I received a store refund which I didn't like at all.

Thanks Best Buy for having insurance programs, becasue some electronics fail.

Another insurance purchase. I use to not get these, but it seems that each item I get on for, I don't have problems with it. Okay if that's what it takes for trouble free items.....

Inexpensive tv, thought it was a good investment...

I called to have them check my security on my laptop! They did a good check and gave me peace of mind!!

Haven't had to use the extended warranty as of yet. Feel secure however in case the TV breaks

What can I say, it’s geek squad. Good to have!!!!!!

It is good for time being.There is a little shaky hut only if you see it carefully.

Always feel that the quality of the products are not always as good as it should be Having the extra warranty gives a sense of security if anything goes wrong

Awesome thing to have with fast service. Bestbuy couldn’t have offered a better service.