Customer Ratings & Reviews

They arrived earlier than expexted, placed it in the room i wanted it in, very professional

Great protection on tv easy if use and the customer service is definitely outstanding with best buy

Best buy is great awesome customer service and great discounts

Great thing to purchase, if the item breaks it will get fixed free. No Plan You Pay

If you have a major purchase you have to have Geek Squad. Very knowledgable I have always used them

I have a family and they always break things so its just a added layer of comfort for me. Does as its intended

Geek squad is a smart move to invest in. Worth the money. Help yourself to insurance plan for your purchase.

Anytime I need anything with my television they are there to call

Whenever I buy items from bet buy I always buy their warranty, they even send emails before the warranty expires so it can be renewed.

I recommend on any purchase over $500. We used this on our TV last month and they were great about replacing it.

Make sure to purchase the Geek Squad service on all you electronic devices. I found out the hard way!

The Geek Squad is a credit to their name. The readiest to get my items installed or put together in a timely manner

I was under the impression that I get the replacement item..but they did not,they gave me a credit and really it’s not a full credit it’s like a minimal credit that you can use towards that Item,in my case it was a TV. I don’t know how the assessed value off the TV to the credit they offered me but I had a top up to get another TV... And by the way they Will ask you to bring the broken item or broken TV in my case And will keep it..Will probably fix it and sell it again on the open box items If it’s fixable

The protection plan makes it easy not to worry about a faulty product for a long time. Good price for the peace of mind, too. Hopefully we won't need to use this.

No problem yet,sure it would be great if needed………..

My youngest son used to work gor Bestbuy years ago and he always recommended the Geek Squad protection plan.

I have been purchasing the service contract from best buy on everything we purchase.we make. it is easy to infromation and service. been very satisfied.

Protection when you need it! Best buy makes it easy to get service as well!

Protection when you need it! Best buy makes it easy to get service as well!

Haven’t had to use this but love the fact they will come to the house and I don’t have to take it to them