Customer Ratings & Reviews

THey're phenomal and know what they're doing. Also very knowldgeable with their prodcuts.

Worth getting because I bought a used product and the coverage makes the price worth it

The 5 year warranty on Tv is the only to protect your investment, I believe! I was able to get this tv because of previous warranty! I will always get piece of mind at Best Buy!

It is always good to get the protection plan on almost everything, some things have defects & what not. I bought a brand new tv had it a lil over a month & started to see red dots in several places called the geek squad they sent someone out & it had to be replaced, had i not had that protection plan i would have been on my own, at least get the two yrs if nothing else

I'm a big fan of the Geek Squad protection packages. They replaced a 65" LG OLED C6 TV a few years ago due to burn in and the replacement process was hassle free and went very smoothly. On a side note, the standard warranty included with LG OLED TVs does not cover burn in. I purchase the Geek Squad Protection Plans on all electronics I buy from Best Buy.

I've never had any issues with my warranties. I actually recommend Best Buy to everyone for their purchases needs more or less because of how easy it is to utilize the warranty in the event something happens

I just purchased a 55 inch Samsung KS9000 television. I felt that it was important to also purchase 5 years of Geek Squad Protection. I have always had great experiences with Geek Squad. Anytime I have a problem, all I have to do is call them and they try to help me over the phone. If they cannot help over the phone, they come out to my house. The Geek Squad is always very professional, and very knowledgeable. I highly recommend them to all of my friends and family.

The agents brought the TV upstairs with no complaints

Hopefully I won’t have to use this it’s like buying insurance

The service was excellent experience technician did a great job on time great customer service

The Geek Squad unpacked my 65" Oled TV & set it up so fast I couldn't believe it. They explained the actual TV set up to me as they were connecting it to my supplier. The two squad members seemed to enjoy their jobs as well as explain everything to the customer. They even took the empty cardboard box with them. What more can you ask for? They are great.

Im so glad that best buy has this to offer, with a toddler in the house & a TV of this price its nice to know ill be protected if something happens.

Recommend service protection. On cheaper products. Phones require a extra payment to fix product. I have $1200 phone with a cracked screen and they want $250 and phone before replacement. Leving me without phone till repair nd $13 a month charge every month. I got warranty so I wouldn't have to pay more money if it breaks. Hd screen protector put on nd qll of sudden i have cracked screen. I think he did it putting on protector. I should have watched him. Cracked in corner

Best buy has one of the best policy! Helped me with an older TV when the screen started getting lines

I love the geek squad plan and I always make sure to buy from Best Buy in order to get the plan! Very easy to work with so far. I had a two year warranty on my fancy coffee maker, and when it broke. They literally refunded me right away to purchase another one. I bought this plan for my dishwasher as well, and for my three 70" TVs.

I really appreciate and love the installers because they walk me through it explained everything to me and fixed and clean what they messed up

Take computer, mobiles, or report tv issues. They are knowledgeable about technology. Very happy with their services

Great tv for the price. Easy to hook up to wifi with quick response and awesome resolution while watching. Definitely recommend purchasing. Will not be disappointed!

5 Year Protection Plan is excellent and delivers as promised. My old TV, with a 5 year service plan died after 4 years and the service plan replaced the TV with a new TV.....very satisfied.

Where else can you get the BEST prices on the BEST electronics with the BEST delivery and BEST customer service??? Only BEST BUY!!!