Customer Ratings & Reviews

I purchased the accidental Geek Squad Protection to protect my devices as if I were protecting my financial investments. The Geek Squad Protection plan implements guidelines that serve as all around security blanket for my purchases. The plan covers a reasonable number of causes and cases that would need to be serviced.

They cleaned up everything after they were done no fuss just hard work

Always a good addon for products you care about!!!

GEEK SQUAD it always a great servicevto have for purchases.

Purchasing a new Smart TV introduced me to the world of the Geek Squad! My first Geek rep set up my TV and explained all the info. It was as if the TV manual came to life. He was a professional and made sure we understood all of the details of the TV. He was a credit to Best Buy's reputation!

love the tv! has been working perfectly since i got my hands on it

Got coverage for just in case. haven't had to use it yet

I would recommend getting the 5 warranty with any of the newer products over $200.00. The last 5 TVs purchased, had failures between the two and three-year mark. Since I purchased a 42 inch TV the GeekSquad came out to the house but wasn't able to repair it, so I exchanged it for a better one.

With the purchase of a large appliance, a 50" TV set fits right in there, I think it is prudent to acquire additional protection past what is the usual warranty on the item. Considering the sale price of this Samsung 50" TV set and the reasonable cost of an additional 5-years Geek Squad Protection Plan, it proved cost effective to include such protection in the purchase. Gives one more peace of mind in the years ahead.

Geek squas has always been a good response for me. No hassle, very customer oriented for well satisfied experience. They make any replacement requirements simple.

I purchased this for my new Hisense TV. The TV died in 6 weeks and when I called the Geek Squad I was told I had to deal with the manufacturer for the first year of the warrenty. This is understandable. The Geek Squard member was very nice. My issue was when I tried to cancel it my refund was prorated.

This helps to be be at peace as modern day televisions have softwares which generally gets messed up after a year. Also, generally usage of TV is very high and hence I would recommend 2 year top up to all especially my previous TV with other company not Samsung got messed up exactly after a year and I was out of warranty.

The best Value for money OLED. QD-OLED and very bright. All 4 HDMI ports are 2.1

hope not to have to use it. Ask me again in 4-1/2 years!

Im really glad that geek squad is available. Now i know that if and when it is having trouble i will have coverage for it and the geek squad will help out!!

I had a problem with my tv they sent someone out right away. The person cane with mask for his and my protection. He was very professional and very nice. He took care of the problem and left. I am glad I purchased the insurance because everything was covered.

Bought a tv with the extended warranty. A yeast later, the TV had an issue ans instaad of fixed, we opted for the gift card and we upgraded.

This is definitely worth the price seeing how TVs these days are made with lights that can burn out quickly. So I have a peace of mind knowing that in the next five years I can get it fixed and not have to worry about it. Would definitely recommend getting this if you're going to buy any electronic especially TVs.

I recommend geek squad to every person that asks if they should add it on. Technology can have issues, it happens, geek squad provides peace of mind and is always fast, informative, and easy to deal with.

The agent was very helpful during our transaction, helped us as soon as we gotr therer asnd even loaded our TV in the car