Customer Ratings & Reviews

I liked, very happy, I have no complaints about my purchase, really very happy

I liked, very happy, I have no complaints about my purchase, really very happy

If it breaks they'll come out and fix it or replace, id say thats worth it

I hope I never have to use it, but am glad I have it. Gives me comfort

The agent over the phone was very friendly about helping me with my broken tv to replace it with a new one. Once the delivery agent brought the tv however, he was not helpful about mounting the tv. I already have a TV mount but he would not help me mount it.

They are always ready to solve and problem or questions I might have.

Really happy with Geek Squad protection on our purchases

Definitely recommend getting extended warranty with new TV. Had to replace exiting 4 year old TV. So was definetly worth it for a 3000 dollar tv.

I love the Geek Squad protection plans. They definitely cover what the manufacturer doesn't and allows you to protect you investment years into the future. Totally worth it for the peace of mind.

Great thing to have especially when a gift would recommend

I purchase Geek Squad coverage for all my major purchases. I had a television that was close to the very end of the coverage - and the TV was literally dying... the Geek Squad came out and did their thing and it was literally like new!

Haven't used Geek Squad yet, but the warranty is better than the other ones available elsewhere online, cheaper, and for 5 years instead of 4.

I know that I will get service or replacement on my product with no hassle,

It is really good to know that I have Geek Squad there to assist me. I have only had to use them twice in my life and they also gave me professional advice on other things that was really needed

Saved my investment 4 times over. If i didnt have gsp id be out over a grand.

Whereas the manufacture's warranty will only fix defective parts and products, the Geek Squad over at Best Buy can fix just about anything wrong with your item, minus physical damage to it. for about 55 bucks, that is certainly a great deal.

Worth getting if you can. I have used this service and their techs are great.

Excellent service they come to your house and check out the issues with electronics

Easy to buy and from what I've read covers most use cases...Hopefully I'll never have to use it, but better safe than sorry :)

Agent was on-time & efficient. Mounted my TV & Stand .