Customer Ratings & Reviews

Bought this because as in previous experience, Best Buy does repair or replace TV’s. I had a DLP that had some kind of part failure and Best Buy took care of it. I have also bought TVs with this warranty and have not had issues. Its good for “peace of mind.” I most recently purchased this for an OLED. These TVs have a small risk of panel failure and/or image burn in. Best Buy offers coverage for this. I doubt I’ll have any issues, but just incase. I decided to get 5 years of coverage. TV’s are sensitive tech these days. They are difficult to transport etc... In home service is best.

Great idea to protect your investment just incase a accident

Felt safe with the added protection and warranty always helps

Hopefully I'll never need the protection but you never know.

Great TV for streaming and video games. Soun quality is great. Would Def recommend.

Good customer service and care team. On time delivery.

Had to use my Geek Squad Service just 2 months before it was expired on my 75" TCL ROKU TV .. IT WAS REPLACED WITH AN UPGRADED MODEL AND I BOUGHT ANOTHER 5 YEAR GEEK SQUAD SERVICE..

We haven't used this service yet, we'd like to have them set up our Direct TV to come through our TV remote, but don't want to spend $99 to have them come out. I feel like we really didn't really need this service.

The person unboxed my printer and set it up..He was very friendly.

Nice to have peace of mind in a no-fuss warranty..

Always good to have have not to use yet. Years ago I had their protection with a smart TV, when things went wrong I got the tv replaced no hassles These aGeeks are pretty cool.

Haven’t had to use so great! I’m sure when I need this it will come in handy.

I love the product, great customer service attendant.

Havent had a chance to get to experience they business but i am absolutely sure they rock

Hope i never have to use it . HOWEVER After buying a open box Samsung 65 9000 series . I wish I had bought ot

Great protection love using Greek for all my product

A protection plan is great if you're overly cautious and almost a must if you have children. Would highly recommend for purchases over $100, especially if they have a lot of moving parts.

Reasonable price for the number of years’ protection. Hope I don’t have to use it!

Well I would say that if you are looking for coverage get it!

Purchased this plan for myself and luckily I never needed it. However, I assisted my mother in purchasing a 65 inch 4K Samsung set the same year. She had some problems with the set several times. She called the Geek Squad at her local store and they quickly dispatched team members out to get her set sorted out. The last year of her plan, she had issues with the screen. Once again they came out but determined the set would need to be replaced. I assisted her with selection of a new set. She was more than pleased with their help and the new Sony replacement set. She received a brand new set better than the original one and even had enough credits remaining to get another 5 year plan of Geek Squad service. All of this without having to spend another penny! Geek Squad service plans are fantastic!