Customer Ratings & Reviews

Covers all of my systems and devices %100 would recommend!

Great and reliable/ I always purchase the plan to give me peace of mind/ I always know I can come into the Best Buy and they will help me with what I have a problem with.

I'd definitely recommend Geek Squad for all of your electronic purchases because it gives you a peace-of-mind and you know Best Buy ain't going nowhere so they'll be here for the long haul!

The Geek squad protection is a must have to have on your most expensive items.

Mr Nadeau and the other Geek Squad gentleman took down our older smart Tv, and mounted our new Tv using the same Tv mount as we previously had. They alsohooked up our Surround sound, Blu Ray player and our new streaming service. Very professional, friendly answering our questions. They also hauled away our old TV

All i have to say is that everyone need to try the Geek Squad service to feel as goos as i do. My tv need some qork done and Geek Squad sent a professional to help me out. I had a computer to fix and they did. Also, all the store in NYC has great customer services in the Geek Squad Department and throughout the Best Buy store.

Very efficient and effective, ever ready to answer questions

Great service, great tv for the price, picture quality is bright and clear

It is good to have protection for your items thank you

With how complicated tv’s are now I think this extra warranty gives great piece of mind

You are the best for all my life. Thank you I Geek squad.

Great offer, Worth every penny, highly recommend it...

I wouldn't buy an extended warranty anywhere else. This one is actually worth it

Don’t know about this have never had to use it says a lot

I love my TV and this be my second one and I going to get a larger for my family room

Had old tv I bought about and ended up breaking it. Geek squad fixed it up fast. Grateful they honored the warranty

Very fast to go into the store and get things fixed

Tv looks great and all the smart features work good also

We purchased one of these 5 year warranties along with a 75” Hisense tv. Exactly at the 2 year mark, the tv died. It was a bad panel and main board. Once the panel is damaged, they just give you a credit towards a replacement as panels are not repairable. 2 phone calls later and a new tv was ordered for exchange. 2 days later I had the replacement in home. Easy Peasy… Note: They gave me a current day replacement credit towards a direct replacement of what I originally purchased. That total was higher than the original purchase price with tax and warranty. I can’t say that this will apply to all but, it worked out well for me. I then decided to upgrade and the full exchange value was applied to the new tv. This ended up being a great deal. My new lg qned tv is now hanging up and I took another warranty to protect my investment as well. The cost seems high but, it is well worth it when you are planning on buying a large tv as it comes with in home service.

I've purchased a laptop and a few TV's from Best Buy and always got the Geek Squad protection. The few times I've had to use it they were always very helpful and professional. No complaints!