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Customer reviews

Rating 4.7 out of 5 stars with 25352 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 368 Showing 7,341-7,360 of 25,352 reviews
  • Rated 5 out of 5 stars

    Advance purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Geek Squad service in advance in case near future break down of this new TV. I didn’t purchase this service package for last TV and cost lots to have TV fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent warranty better than the others because they will help you either over the phone or send someone out to fix the issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Val

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and professional. He arrived within the time limit. Completed 3 jobs. Set me ring door bell camera, installed a chime and faster modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can’t ask for more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, great, professional, super service. Tech arrive and found my issue and was resolved the same day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be a lifesaver, I made this purchase because I recently had to discard a 55-inch LG Plasma TV that stopped working after only three and a half years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend the geek sqaud protection plan. I have a 2 year old and I want to be covered if she break something I purchased from bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replace my Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound easy manage. ……………………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reviews

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good I'll later review it if I have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad the family purchased this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The family had geek squad help with 2 different installations. Definitely worth the money it cost to have professionals help with and install the technology correctly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Definitely Buy Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good price. Haven't used this yet but I have heard really good things about the Geek squad. If when I use it anything changes I will rewrite my review

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection plan when I purchased the new tv. It was inexpensive and well worth the price ! It is more comfortable for me to know that if any damage or repair issues with tv will be covered at least for the next 2 years.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend getting geek squad. They are quite helpful while the service lasts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable price for extra protection is a no brainer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the geek squad plan to have a piece of mine I always do just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best-selling TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always better to have the warranty if something happens to any electronics when you buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv that was installed in my room works great and geek squad is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always happy to have this safety blanket. If you are spending above $1000 I always get the geek squad coverage. Peace of mind is a wonderful thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yet To Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yet to call agents for an issue. The agents who delivered the appliance were professional and knowledgeable though. Glad I got the protection plan for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a small price to pay for 5 years of peace. 5 years! To be able to not worry about replacing a TV for 5 years is priceless

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek Squad solved my problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent went thru several possibilities about the problem I was having with my Samsung TV and having sound on my TV. Was patient, professional and got the job done.

    I would recommend this to a friend