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  • Geek Squad™
  • Geek Squad Services video 0 minutes 40 seconds
  • Geek Squad Protection video 0 minutes 41 seconds

2-Year Standard Geek Squad Protection

SKU:
1311407
See Details

Customer reviews

Rating 4.7 out of 5 stars with 30822 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 694 Showing 13,861-13,880 of 30,824 reviews

  • thankful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havent had to use it yet but I'm glad I have it I know my mom was thankful

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • No Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad answered all of my questions and helped me understand my device. I get Geek Squad protection on all my devices.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this warranty gives me great peace of mind. Fortunately, I have not had to use it. I have had other warranties from Best Buy and live up to their word.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great Warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good to know the tv is covered for 5 years at a very cheap price. Geek Squad warrantee is a lot better than having to mail in tv for repair..

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great safety net to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection plan!! I had bought a pair of beats headphones and they had a short devolope in the first year and the plan covered a New pair no questions asked!

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Copy of protection plan please

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really would like some kind of copy to this protection plan. Paper copy

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service happy to help and very explainitve on everything

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it, but for the price great peace of mind. The in home service was the main selling point.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Worth the value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have peace of mind for buying the warranty. Nice doing business with Gee Squard

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! That's awesome to hear! We want you to enjoy the product and get the most out of it, without worrying about some sort of defect. If you have any questions or concerns, please let us know.

  • geek tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad that i got this just in case never know what could happen and does this go die my laptop as well

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Warranties are good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Total Tech membership. Get free warranties all the time. Worth it.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Better than the rest.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have the best warranty in the world. Never have been let down

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Better safe then sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the plan for my 32” Samsung tv. You never can tell if something might happen

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Financing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick results and we made a great purchase. Great no interest for the time needed to pay it off.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this company, the people working very well.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for any electronic purchase you make. The geek squad is the best and they are at your service fast.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Don't waste your money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They'll give you a schpeel about how it covers MORE than what the manufacturer warranty covers, but it doesn't really. And you're paying for something you can't use. In my case, I paid for something I originally declined, but was talked into because I was promised it was added onto the end of the manufacturer's warranty, which was appealing. Only it didn't and I paid for something I never needed or wanted and when I needed it, it wasn't any good. To make it better, I tried to talk to them about a refund, and instead the customer "service" guy put me on hold for 1.5 HOURS and disconnected me. I called from my cell to see if someone could come back to the land line I was holding on and THEY put me BACK on hold for another HOUR before disconnecting me. So obviously, not impressed with the service or the product. No wonder they can't compete with Amazon or Walmart.

    This review is from 2-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      While I wish your experience with our Geek Squad Protection Plan had gone differently, we appreciate you taking the time to share this story with us. Our Geek Squad Protection Plan offers many great benefits, but I can understand how you'd be disappointed if you were told at the time of purchase that it starts once the manufacturer warranty ends. Our protection plan does start at the time of purchase and is intended to cover what the manufacturer won't, as well as allow the option to have protection on your protect long after the manufacturer warranty ends.

      On behalf of Best Buy, I am truly sorry that you received wrong info when purchasing our Geek Squad Protection Plan, as well as your experience when calling in for support. We wouldn't be able to refund a protection plan once it's outside of our Return Period, which you can learn more about on our website here: https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014. That said, I recommend going in the location where you first made this purchase to explore other possible options with a manager.

  • Extra Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy extra insurance just in case and if so, Best Buy always honors there products and protection .

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek squad=peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having geek squad on my side for anything needed that comes is a good peace of mind

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • A great tv...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfectly in my location to watch at different angles...no problems... great pictures of each channels...

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend
Page 694, Showing 13,861-13,880 of 30,824 reviews
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