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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30824 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 731 Showing 14,601-14,620 of 30,824 reviews
  • Rated 5 out of 5 stars

    Just trying to get points

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my tv were amazing. I love Geek Squad.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's Term Life Insurance for your TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought with LG OLED CX 55" TV. Have not had to use it but purchased it because my older LG B6P 55" TV had burn-in and had to get the panel replaced. I had warranty through Amazon which was useless but luckily for me LG covered it under warranty because it was under 3 years from purchase date. Did not want to take the gamble this time around so purchased Best Buy's warranty which will replace the TV if they cant fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance at its best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to know that you have insurance in case your electronic produce goes hay wire. Glad Bestbuy offers this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use protection plan yet, but we ALWAYS purchase it. It has helped more times than I can count

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t let me down yet, hopefully this service will not be needed... but its good to have a security blanket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s worth it trust me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad ! They help so much and do a great job every time !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now you gotta absolutely live the Geek Squad deal people come on..Lol..Its a must have for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love qeek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whatever problem i have whether its technical, product damage, or internally, geek squad is always there to help solve all my problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whatever problem i have whether its technical, product damage, or internally, geek squad is always there to help solve all my problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great when you need it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it for anything but wanted protection for the Samsung 7000 TV, did not want to deal with Samsung for issues of the TV for next two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    been taken care of

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When ever we have had problems with TVs from the past, the protection has taken care of us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service.. answered all questions and concerns..friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is very good on protection plans and always have to have one when you buy a TV or anything like that the prices were good for the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yep …covered it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong w geek squad! They always have you covered and always there to answer questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It always good to have a backup support plan if things go wrong. The geek squad service is phenomenal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and friendly service. I have no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always provides great service, agents are knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good no problem so far, if there are solution to extend it would be best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy service. Have had them for years now and never a problem with any of my devices getting serviced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Opportunity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their service is above average due timing & waiting time but their personnel is reasonably good. Their warranty is excellent & a great buy

    I would recommend this to a friend