Customer Ratings & Reviews

[Employee of bestbuy] I always get my protection with Best Buy. Makes life so much easier.

I was glad I paid for the extra protection cause Geek Squad definitely had my back when my TV went out.

I had bought a tv for my in laws and it wasn’t their favorite. Things kept messing up and the tv died a few months before the service was up. They refunded the money on a gift card since they don’t carry that one anymore so I got them a nice one that they love.

Had previously bought the extended plan for my 82" samsung. Luckily i did cause tv went out within 3 years. Tv was replaced with no hassles. Bought another extended warranty for this new tv.

They have repaired my computer several times and they work great!

Haven't needed to use it yet thankfully, and I hope that continues, but it's nice to know it's there.

Oh cool the TV is good. Hey Siri the best TV in the world bye better than other TV.

If anyone is purchasing any electronic device, you must buy the extra warranty. Products are not made like they use to be. After having a tv for 4 years and it is completely dead now, I wish I would have bought the 5 year plan. Dont be like me, make sure you are covered.

Geek squad service is a must have for me. They are top notch and are very professional. A must have service for me.

Wonderful service as usual!! Wouldn't buy electronics from anyone else!!

It's always worth protection just in case. My t.v. had a dead line of pixels and Geek Squad was super fast and nice to come help me return the t.v. for a refund. Waiting on Samsung's 2021 micro/mini l.e.d.'s.

Very happy we spent the money to have the Squad install our tv and sound bar. The install would have taken a lot longer if we had tried to do it ourselves and then we would have wondered if we had done everything correctly.

Had this service and really came through when our tv sound went out.

If you're buying high performance equipment, this is worth it. I've had several TVs and items have failures and working directly with Best Buy/Geek Squad is far faster and easier than with the manufacturer.

My tv broke down and I went to bestbuy to buy another tv, but then they checked my account and found that I had the geek squad guarantee active and they replaced my tv for free, that was great, thanks geek squad.

I loved it, it worth every penny, high quality, and very fast processor!

Very happy with shopping experience and the sales agent was very knowledgeable.

i always add the extended warranty to large purchases. I had to use it on a large tv years ago and the protection helped a lot

If you are buying a TV, the Geek Squad service is the best, They mounted the TV & had everything installed & showed me how to work everything before they left!

I bought a LG Oled65c6p curved tv and got rewards on my Best Buy credit card. So I was able to use the rewards to purchase a two year geek squad protection plan. I am quite pleased with knowing I will have my tv protected for two years without paying out of pocket.