Customer Ratings & Reviews

No matter what I'm buying, whether i's a mouse or a television, I always get the geek squad protection plan. Every time I've needed to use it the team is helpful and friendly and ready to solve my problem. 10/10

Great to know that for 5yrs I have nothing to worry about.

Great service Great coverage Great geek squad Overall they with it

This is the smartest thing to buy with any electronics. Geek squad is such an awesome company and will fix and answer all your questions about whatever you bought smart choose for the person who's life is accident prone.

They have great communication skills and helped me out alot

Great protection for my 4K TV, give me a piece of mind. I am glad i purchased it.

Don’t take any chances without this service . I’ve used it now for about 8 years . You never know when you might have have a serious or emergency issue.

Best investment anyone can make. Gives to a piece of mind knowing if something goes wrong the geek squad will be there to help.

Great value and peace of mind for the money spent !

I am so thankful for Best Buy honoring our 5 year Warranty on a tv we purchased. Finally a company that actually stands behind what they sell!!! We will definitely buy here again!

I Always feel more secure when Geek Squad has my back. We have used their services a number of times and I won't purchase most electronics without the protection.

Good value highly technical people warranty pays for itself

It’s good thing to have when u have problems with equipment

Geek squad is very helpful and are very friendly! Thank you!

Just glad to have the service iv not officially used it yet.

Well worth the price and freedom of mind that you are covered, got it for my last TV that died and everything was covered and taken care of.

I'm finally writing a review for this tv. I had a thunderstorm about a few months after purchase and the quality of the tv hasn't been the same. I reached out to best buy to come fix my tv and just like most of you said, I had to contact Hisense to come out. because of the Manufacture first year warranty. Three tv specialist have been to my home and nothing has changed. The picture isn't sharp/clear at all anymore. I was told that I have to deal with this tv until after the one-year warranty is over. I couldn't believe I had to wait this long to enjoy my tv. Withing this timeframe I went back to best buy and brought another 85-inch tv which I'm happy with. I agree with one of you said, why did I pay for a 5-year warranty when it really a 4-year warranty? My one year is coming up, and I hope best buy can take care of their loyal customers. But I wouldn't recommend this tv for anyone. The worst tv I ever brought.

Great deal for the price. Hopefully I will never need to use the warranty. It is a great feeling to know I'll be covered if anything does happen to the TV.

Service was great. Definitely recommend the service to anyone buying a new product.

Its a warranty. I dont think much really needs to be said lol