Customer Ratings & Reviews

Geek squad was very helpful when it came to all of the questions we had.

very good purchase and in quality of resolution in images fantastic new experience and innovations in digital systems

My previous TV (different brand and purchased elsewhere) died unexpectedly after two years and I was operating on a tight budget, so I thought that I would insure this one. You know , if you are superstitious, the best way to guarantee trouble-free service from your device is to buy service protection - but either way you are covered.

Protecting your purchase is what counts, it really does help

When my TV broke the Geek Squad was there for me very quickly and they were extremely helpful. I normally don't get department store warranties but with Best buy they stand behind their products

Just purchased this Geek Squad Plan for a 32-inch Insignia (Best Buy brand) TV.

I’m just happy to know you have a team of people there in case anything happens with my tv. Thank you.

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I purchased the 5 year protection plan for my new Sony TV just because these newer sets are actually computers....too much that can go wrong. Though it states 5 years, it's really only 4 years because the first year is under the manufacturer warranty. Save the box! I had a 5 year extended warranty on my last tv and it broke in the sixth year.

When I broke my tablet from a drop geek squad replace it and the second one accidental drop was happy to replace it, but if you get a 1 TB device it takes time to come in

I find geek squad to be a must for me. A must especially if you have kids.

I purchased the 2 year Geek Squad for my new Roku TV and haven't actually used it yet, but it covers any damage and even if something as small as two pixels going dead on the screen and they'll replace it so I'd say for an extra $30 it's well worth it.

A good value and recommended if you plan to keep your product for more than 2years!

Have had no need for it yet. Best buy has always had great customer service.

I always believe it is better to be safe than sorry, and definitely that applies to consumer purchases. For the price of a 5-year warranty and the Best Buy customer service that comes with it, it was an easy smart purchase! Always buy the warranty.

Very reasonable cost to cover a purchase like this. Ot was a no brainer!!

Very good thing to get recommend everybody to get the protection plan. It works very

I have this service on both of my TVs. It should be great. Price was reasonable and worth it.

GEEK SQUAD ROCKS!!!! GEEK SQUAD ROCKS!!!! GEEK SQUAD ROCKS!!!! GEEK SQUAD ROCKS!!!!

This is a wonderful TV. It has met all my expectations. I will buy TCL products in the future as they are on the cutting edge of technology. Thank you.