Customer Ratings & Reviews

[Employee of bestbuy] Very good, helpful and easy to use I recommend to get this service

excellent warranty I needed to fix my TV twice due to power outages and the geek squad service repair specialist came out to my home and had it fixed in a matter of minutes.

Always worth the extra money upfront. You never know when something is going to go wrong. Best Buy makes it easy to just swap your item out or get a store credit towards a replacement.

This is my 2nd tv in the past 3 years that has been replaced by the added warranty. Service reps are great respond in a timely manner. I happy with their service!

I opted for the extra warranty for the Samsung and Insignia TVs I just purchased. Our 2 TVs were damaged during a power surge when a storm came through. Best Buy covers power surge damage!

I usually don't opt for extended warranty type services, but this one went will with my TV purchase. So far, have not had to use it but it is comforting to now it is there if I have problems.

i thing those kind of warranty extensions are always useful..my tv burned at house at fire i could not get money back but, they refund the money from protection ..not full amount but for one year usage i did get $75 back..fine

The best warranty that is offered, always takes care of the problems that can happen

[Employee of bestbuy] The geek squad service never fails to impress me at all.

Excellent service they come to your house and check out the issues with electronics

The Geek Squad came in mounted the TV and made sure i was able to work all apps.

I've only had to use the Geek Squad once and was very happy with the results. With today's computers and software it has not always been easy to fix my own computer especially with today's laptops. It was worth the membership to me for the protection value.

Smartest thing I could have done, because you never know when something might happen to the TV. You only have a 30 day return policy and then after that it's on you and I don't have the money to just run out and have repairs done to the TV.

Luckily U haven't needed to utilize Geek Squad for a $1000.00 T.V. purchase but I have friends that utilized this feature on other products and were thoroughly impressed!

I don't plan on breaking my tv but the protection plans always come in handy!!! I pretty much buy a Geek Squad Protection plan for everything from cameras down to TV's. You will never know what could happen so its best to stay on the safe side.

Have had a good customer service experiemce since purchasing geek squad sevice for my tv.

I so love the security of having protection. Given the amount of work I have to complete using my electronics and how much I travel, the protection plans are so needed!

I recommend everyone to buy Geek squad protection - it will come in handy of there is any issue with your tv

Very good and I referred to everybody I know and y’all are very good

I’ve only had to use the service once for a damaged TV. The team was very professional and provided great service. 5 stars.