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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30799 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 416 Showing 8,301-8,320 of 30,799 reviews
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe my purchases are of value. When I spend a lot of money I want to protect my investments.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased this warranty to cover the Samsung TV also bought from Best Buy. So far with any warranties we have purchased through them they have honored accordingly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! And The insurance paid for it itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get geek squad warranties on expensive electronics, very easy to work with them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good service that I initially purchased in 2015 when I bought a MacBook. I purchased in 2018 when I bought a Samsung smart TV, I haven’t had to use it yet. But it’s like with any other warranty or “insurance” it’s a hypothetical if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never purchase a large ticket item without the geek squad protection. Anything happens and they come out and fix it right away. No hassle. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost whenever I buy some equipment, I buy this guarantee as well. I have used it a couple of times in other purchases and it works perfect. It is always a peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost whenever I buy some equipment, I buy this guarantee as well. I have used it a couple of times in other purchases and it works perfect. It is always a peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FIX MY TV, PLEASE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect protection at a great price for a tv. I'm very confident that there will be no problems should I have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind knowing you can replace or repair your product, hands down an amazing option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents haven’t helped me yet but I know Best Buy when I need them they will be there to assist in anyway!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only have to use the protection plan once but it was awesome; this is why I get to we can be on the safe side. Fast, friendly customer service! I really appreciate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product insurance you can find

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy product protection is the best! You get service locally if you need it ... unlike a warranty I had for another TV that I bought elsewhere and for which I actually had to pay something like $35 to ship away to get it replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are always great on the phone when I call them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a piece of mind when buying Simeon is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and accommodating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great & Glad I haven't had to Use it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rarely buy extended warranties but I found them to be worthwhile with Best Buy. That added measure of protection is comforting and they always seem to back the item(s) without trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an outstanding job installing my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service by Geek Squad. They delivered my TV on time and set it up for me. They also took the time to explain all the features and how each one worked. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services for all us I recommend it for all of friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    try to always get a geek squad protection. have had it before always worked great for me.

    I would recommend this to a friend