Customer Ratings & Reviews

Geek squad changed my tv components when i bought my first samsung and everytime I had an issue with the TV they would take care of it

Love this purchase so much. They are easy to work with and they help so much.

Have not needed it yet but I feel secure that I have it Had Samsung 70” after 19 months it crapped out n I didn’t have Geek warranty it was never sold to me at the time

I signed on because their terms were good and I will have piece of mind. Nothing is predictable witha new product. I haven't had any issue so far but they sent an email to check on the product.

I am still early in the program but so far I have been satisfied.

Worth the money and would do again I would recommend

Good price and good TV, excellent service and customer service

Amazing service. Timely, professional and took great care of the surroundings.

Geek squad is a great option to add on your electronics. I use them for years already and always works for me. The good thing is after 3 or 4 years if it breaks they will give you the store card and you just get back on again with new toy.

Depending on the cost, the extended warranties can be a life-saver. You have to weight the cost of the plan verses the cost of the product and the likelihood of failure...I almost always buy them.

I have always had great service from the Geek Squad, no matter which Best Buy Store I go into. The personnel working the Geek squad have consistently proved to me that they are experts on correcting problems with my computer. I have appreciated the low cost of my annual agreement which allows me unlimited visits to the Geek Squad to ask questions or to obtain service for my products.

Great Service!!! My 3 rd policy. They are quick to respond!!!Johnny on the Spot!!So to Say!!!

Great TV I love the picture quality and the streaming network installed

Worth every penny, when repair is not achievable, replacement is quick and easy. Purchase the 5 year plan, items replaced, home theater receiver, 55 inch tv and cd player all in the 5th year

I purchased a samsung 4k TV back in August of 2016 and out of nowhere it went out in January in 2021. Luckily I had a 5 year product replacement plan on the TV. I was able to have the TV replaced and was given a full refund by best buy.

Never had to use it so can't say if it's good or not can't give and opinion

Always there when need them they are fast and do it right

The agents helped me with picking the best tv mount for my needs.

The picture quality is out of this world. Its colorful and crisp

I have always purchased this option, and have used it twice. Both times I was completely satisfied with the service. Fast, no nonsense, and professional service.