Customer Ratings & Reviews

They have kept my devices safe for all this time. Great value for the money.

I’ll give you five stars reading very good awesome

No complaints and a great price. Perfect for the living room for movies or games.

The agents mounted new set to existing mount, set up and walked thru basic operations and functions. Saved a bunch of frustration using Geek Squad

Unknown, have not used yet this yet. We will see how it works in the future

I had an issue with my TV. Tje replacement parts were unavailable. My TV without was replaced without a deduction for depreciation and without hesitation.

Always recommend on electronics I.e. TVs you purchase the extended warranty. I had a tv that was four years old and started to have problems. Well the part that needed replacing they didn’t make any longer. Fortunately I had the extended warranty and got a new TV.

I talked with a Geek Squad expert for about 3 minutes, and they were able to take my symptoms and ascertain that the device was hosed, that it should be returned. That is a sign of a good expert, that they will make the right decision with authority when needed.

We purchased the max warranty and the price was great

Service as described. Allow for returns and fixes to damage

I did not purchase a protection plan on day I purchased my 55 IN LG OLED TV. I had second thoughts after that. About 1 week later, I called and purchased the plan by phone. I felt at ease. The customer rep was very helpful and answered all of my questions.

I have never gone wrong by purchasing the protection

I can feel safe with the coverage , I have now. Had a TV that seemed perfect in the beginning, however, I didn't notice the sluggish remote signal, after the 1 year warranty on $1300.00 worth, BB still swapped it out. Proud of the $169.00, I spent on protection.

We bought the protection plan when we bought the TV. The TV broke after about two or three year as the GEEK squad gave me a brand new one and installed ir and I paid nothing extra.

I absolutely love the Geek Squad. Anytime I call with any questions (no matter how simple, hard or ridiculous) they find the best answers and give the best advice. The reason I insist on purchasing all of my electronics at best buy is solely due to the Geek Squad.

The tv quality itself is great. The speaker is decent but i did pair it with a bose sound bar instead. Took a star off because the remote is cheaply made and has to be paired if you change the batteries.

Geek squad did a great job in installing my wall mount and TV. I will always use them.

Very good, service, is good to know if you need they’re here to help

Five years for $30, sold! I bought this warranty for a low priced Insignia television and it just seems like a no-brainer that for $30 I am guaranteed to have a TV that works for five years. In this disposable electronics time we live in, I could not upgrade in three years for $30, so again it is a great deal.

I can really appreciate the protection plan & the geek squad. It's really a great idea to get the coverage on everything. I had my tv almost a month something happened with red dots throughout the tv & there replacing it at no cost to be brand new. Always get the coverage!!