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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30888 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 376 Showing 7,501-7,520 of 30,888 reviews
  • Rated 5 out of 5 stars

    Geek Squad Installed TV Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent carefully mounted my TV & connected it to my devices to ensure maximum functionality use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a toddler that is way to curious for her own good. This was needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go geek squad all the way!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never regret paying for the warranties! Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My customer representative was amazing and attentive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve usually had good experiences with Best Buy after sales support even compared to some of the manufacturers. And the simplicity of walking into a nearby store vs dealing with a manufacturer makes this very worthwhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good thing to get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is something I always buy with buying a TV just in case something happens to the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific price for the 5 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the extra protection. Because you never know. Ive only had to redeem once and it worked out great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for TVs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the 5 year plan is good for TVs. This insures that you have a TV for at least that long. Unlike CRTs, flat screens don't seem to last forever. If you're willing to replace on your own or trust the manufacture to last then you can skip the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any reason to contact them yet but it's nice to know im fully covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea for more expensive items

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with a TV. I have not used the service on this purchase yet, but I have had to in the past and Best Buy took care of the issue. This is why I buy this service on anything above $250.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed to use them but I have seen their vehicles on the road a lot and ads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monitor Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used this yet probably never will but it's a good thing to have just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love that we got this with our TV! Great if we need it and good customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LIKE HAVING AN EXPERT ON YOUR SHOULDER

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AN ABSOLUTE BARGAIN. I ONLY KNOW SO MUCH. NOW I KNOW THAT I HAVE ACCESS TO THE BEST. GEEK SQUAD ARE THE BEST HELP IN MY LIFE. THEY ARE ALWAYS THERE FOR YOU. GO GEEK SQUAD. ONLY THE BEST FOR ME.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Manager was very informative at the store in helping me to choose this service plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best service ever. I'm so glad someone created this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always break stuff..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the extra money upfront. You never know when something is going to go wrong. Best Buy makes it easy to just swap your item out or get a store credit towards a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Important part

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth every penny. had these warranties before and the geek squad are great peeps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this protection plan for my OLED TV and it seems like it is a good protection plan from the terms & conditions and reviews.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this protection plan for my OLED TV and it seems like it is a good protection plan from the terms & conditions and reviews.

    I would recommend this to a friend