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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30800 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 379 Showing 7,561-7,580 of 30,800 reviews
  • Rated 5 out of 5 stars

    Excellent Service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Would recommend anyone to purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bsrbie Vet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a protection plan on anything i buy at best buy. Becsuse if anything happens to my products can alwsys get it fixed.or get a new one if they can not fix its

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing tv for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all you can’t beat the price and you get the 5 year warranty. Colors are amazing and works well with any new apps and Alexa. Amazing tv for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - PROS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has worked on several of my tech items over the past years and helped me extend the life of those items. Thanks Geek Squad !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and Dryer Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great. I have had my Washer and Dryer for over a year now and I Love it no issues at all. Note I did wait a year to review this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect this House

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a Protection plan is always a good thing when you think it might not last as long as the warranty

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best warranty ever

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Best warranty ever, it gives you guarantee to your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was great with Geek Squad. The customer service representative was very knowledgeable and helpful. I was waiting on in a timely manner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Usually buy against my better judgement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like most insurance, you pay for it and hope you never have to use it. Is it worth it for peace of mind? It is for me. Considering how much the insured item cost me to buy, to have it covered is worth it to me. Just consider it part of the price tag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greed Squad installed my tv very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents put together all the parts required and assembled my TV in a record time. I cant complaint. The are very responsible abd efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Friend talked me into buying the TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that I purchased additional protection for my Smart TV. I am the envy of the family. Best Buy is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellet warranty service. Techs from geek squad know their stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife bought the Geek Squad protection previously and I thought it was a waste of $, but I was totally wrong. We had a smart tv that had an issue that couldn't be repaired, so they replaced it for the full amount we paid for it! Totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    George

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do it! Worked for me. Received a new TV when old TV could not be repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd never buy a TV without a geek squad protection. Dead Pixels are a small fraction of failures, but things like wear and tear and surge protection are always a factor. I've dealt with BBY on a previous failure and everything went smoothly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Time will tell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had bad luck with TVs in the past so I felt I needed this coverage. Too soon to know if it will be worth having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronic protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection plan, and with the benefits of being a member has nice perks as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan, Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for big tv's this warranty is better than the manufacturers extended warranty. In some cases it may cost more, but the coverage is much better with geek squad than with LG's plan for TV's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service Fast and very friendly people I would recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #1 Technical & Product support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely alway's purchase Geek Squad support & extended support with all my technical devices , most manufacturer warranties fall short on/with technical support and Geek Squad alway's offer quality alternatives & recommendations .

    I would recommend this to a friend