Customer Ratings & Reviews

excellent warranty I needed to fix my TV twice due to power outages and the geek squad service repair specialist came out to my home and had it fixed in a matter of minutes.

Great add on service. I haven’t had any issue with my appliances so I haven’t had to use it full yet. But it does bring peace of mind if something was to happen.

Had to use this service on our TV . Process was smooth and ended getting store credit. Highly recommend

So far excellent ! Need a new remote wondering how fast I will get it

I know so mean products last a long time, but it doesn't hurt to have them covered.

I purchased a televison and of course I had to also purchase the 5 Year Geek Squad Protection Plan. It gives me peace of mind that if I were to have any problems at all with my tv I can count on Geek Squad repairing or replacing my product.

Best 5 year investment I've made! Placing a 5 year Geek Squad warranty on your purchases is the only way to go!

Love how we are protected in case something happens to our purchase.

Good service if you use it, they will help you when you have questions. Always purchase this whenever you purchase electronics.

100% RECOMMENDED. this back up helps in many ways support tech and on value added to your equipment.

I had an LG tv before and didn't buy the protection and when it was still under warranty it would have been so much easier if I had purchased the protection. I totally believe in it and my friends have told me also how good it is too.

It’s worth it if you purchase something expensive. I bought a tv couple years ago and the screen stopped working a month ago. I had the warranty and they help me get a credit towards a new tv

A must have for all high price items. I had a few issues with a product and the return or exchange was simple and fast with the geek squad insurance. Just excellent!

Always get the geek squad protection with everything you buy from Best Buy. They fix and replace it for free if anything gets broken or damaged.

When you buy a large ticket item for your new home its always good to protect your purchase

This is a wonderful TV. It has met all my expectations. I will buy TCL products in the future as they are on the cutting edge of technology. Thank you.

Greatest service I’ve ever received. The technician was very knowledgeable and the service was fast and far.

I say it's it's a must have because you never know when your item wants to act up it can be the first week of the last day on your 5 year plan best buy will always fix it or just replace it then you get another 5 year plan on your new item again

Tv works great-no issues-love streaming, the remote is easy to use-learned how to add and delete apps-helps the brain a lot to learn new things

I usually get the geek squad protection with my electronics to give me piece of mind that im covered if something goes wrong