Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30824 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 657 Showing 13,121-13,140 of 30,824 reviews
  • Rated 5 out of 5 stars

    Geek Squad all the way!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plans around. Great customer service!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Geek Squad Assistance is great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Geek Squad Protection for many years and have used it often and found the assistance wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad this option was available. Very happy with product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    in case i need help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had to use the Geek squad yet but it is nice to have in caqse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always choose warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase extra warranty that must be a rule of thumb. Anything above $100 could hurt you to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wanted the 55”, but due to covid it was limited in

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted the 55”, but due to covid it was limited in My area. The 65” is slightly too big for my liking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I mounted the tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for protection for 5 yrs. I bought it and hope I never have to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geel Squad Stars

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has Always been amazing and Very helpful!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrible service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m just here for the points I’ve spent more time on hold then actually being helped! I’m not impressed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend using the Geek Squad to set up your electronics. They are experts and make it convenient for you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Piece of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always try to purchase the Geek Squad protection for all our purchases. We feel better that our products are covered against more incidents other than factory limited warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had no problems when contacting the Geek Squad about our protection plan that they offered to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks squad are nice guys and girls

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good technicians with great customer service skills. Very busy though. Had to wait a week to get help to hang TV hangers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to use this service. BUT I love the fact it’s available to me, at such a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gerat production

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my product this warranty is well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is always a smart service. They've always fixed or replaced my products if had issues or even I just needed help navigating thru one they always were helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service department in any store. The agents at the woodland hills location in California are above and beyond helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad agent was very professional and helpful and friendly he explained everything about tv and his procedure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always better to be safe then sorry when it comes to protecting your electronics. Glad Best Buy offers the geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no issues! Better safe than sorry ! Last time I bought a tv and didn’t get the extended warranty I regretted it

    I would recommend this to a friend