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Customer reviews

Rating 4.7 out of 5 stars with 372 reviews

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94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 372 reviews
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hope fully it will be good haven't used them yet so

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad saves the day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used enough of my plans to know that when you need them, they rule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good insurance investment in case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product replacement provides such a piece of mind .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always reliable stress free and can always count on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Homemaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a good product. we are very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good..............................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If anything ever goes wrong they are there to help!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Have not used plan yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this yet, so I cannnotbreally say much

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hopefully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully some day when I need this it is as easy as pie. I do like having the peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lets hope i dont have to use this. For the price and what it covered we couldn't pass it up!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t needed so I guess it’s great. You never know

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good costumer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They tell you what's wrong immediately and generally work well with warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hopefully service is ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never usually buy extended warranties, hopefully will not need to see if worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally don't go for the extended warranty, however the peace of mind is nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my vacuum. It was well worth it (just to replace battery).

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Protection is OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is OK. I like extra protection but I don’t like the fact that if you buy four years of protection and it dies after one year you get screwed out of the extra three years that you paid for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Helpful, but understand what you're buying

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad offers good assistance and protection, but be aware that it must be repurchased if product requires replacement and you still want it to be protected.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good protection and service - but understand terms

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad offers good assistance and protection, but be aware that it must be repurchased if product requires replacement and you still want it to be protected.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy a 4 year!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like this wasn’t explained well at all. It’s not truly a four year warranty, once you use it, you loose it....should have bought a two year & saved a Ton of $&&. I returned a broken robot vac expecting to get it fixed or replaced, but once I did that they said oh you got a great deal on that, sorry here is your money and they no longer make that vacuum, so if you want to down grade you spend the same amount & need to buy another warranty. Very annoying.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi April. Thanks for taking time to share your feedback with us. We appreciate it and will utilize it as best we can. I'm sorry to hear the Geek Squad Protection on this vacuum wasn't explained thoroughly and can definitely see why that would be frustrating. We hope to give you a better experience in the future!