Customer Ratings & Reviews

Great Delivery. Outstanding service. Would recommend

Great job and excellent customer service as always you can trust them

Easy to Use when you’re app isn’t working, my app wasn’t accepting my card and I bought it as an option

My TV needed repair it's working fine now worth the cost you never know if your product will break down my LG TV was only 2yrs old when it broke down and the cost of the warranty was worth the cost it would of cost more to fix or replace the TV I buy a extended warranty for any product that cost over $100 dollars....Can't go wrong

Have not had to use their service yet on new tv but have had great response when needed on computer

Our experience at Best Buy was great per usual. Thanks Best Buy!

We always purchase this protection plan with all our electronics. They cover just about everything except abuse, wich is understandable. The times we have had to use the protection plan, geek squad has always been friendly and highly knowledgeable.

Provided great coverage for my product. Very easy customer service very reliable would use them again.

I recently used the Geed Squad to download pictures from a 10 year old Mac desktop so I could move them to a PC. They did a great job and finished several days ahead of schedule. Friendly and helpful team working at the Cary Crossroads Geek Squad!

got this for my girlfriend for christmas and she loved it. good for the price. wish that small tvs came with higher picture quality but it’s good nonetheless

We have been using Geek Squad for all our electronics for more than 7 years. The price has been reasonable and the service has been reliable year after year.

Haven't used the service yet but for the price I added the 2 year coverage based off other reviews.

Piece of mind to have in case with any issues. Great electronic products coming out every day but harder to fix need a AV TECH for these new electronics.

Haven’t used it yet but good to know I have it in my back pocket!

Hope its never needed but its a great protection plan over the standard manufacturers warranty at a unbeatable price.

great store always smiling bestbuy forever great stuff

A must have when buying large TV’s , I bought a 65inch 2 years that went down (the power supply went out...I called them up and they shipped out all the parts to my address came to my home and fixed the tv... once again a must have!

Have used the coverage in the past and it is very useful. Have had 0 problems.

I don't have a review for this one, hope I never need The geek squad

You can never go wrong with support you can count on! I have never had to have them come to me, but they would because I am covered and the times I had to bring in items, they were replaced if they could not be repaired.